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Centurion is proud to be the provider of comprehensive healthcare services to Department of Corrections.
We are currently seeking a fulltimeTechnical Support Specialist 1to join our IT Team located inTallahassee Florida.
TheTechnical Support Specialist Iposition will be based out of Tallahassee FL and will be the first level of technical support provided to our end users. Support tickets will be received by both phone and email. Responsibilities include but not limited to; troubleshooting and resolving computer printer software and network related issues. Basic technical knowledge and troubleshooting skills are required.
High school diploma or GED equivalent required
Bachelors degree in information technology or related field preferred
12 years of experience in a corporate helpdesk environment preferred
Certification in Comptia A Comptia Network or Microsoft MCP preferred
Basic understanding of networking principles (e.g. TCP/IP protocols) Active Directory and Exchange
General knowledge of electronics PC architecture PC operating systems and Microsoft Office
Demonstrated expertise in Remote Desktop Management; PC troubleshooting configuration and maintenance; and printer troubleshooting
Experience with current Windows operating systems
Extensive application support experience of current Microsoft Office Suite (Word Excel PowerPoint Publisher SharePoint Exchange)
Working knowledge of a range of diagnostic utilities including application error and system event logs review to include ping traceroute IPConfig and Psexec
We offer excellent compensation and comprehensive benefits for our fulltime team members including:
Required Experience:
IC
Full-Time