DescriptionIf you are a field service professional looking for an opportunity to grow Emerson has an exciting opportunity for you! In this role you will bring solutions to our customers across the US supporting our Rosemount Analytical product line. We are looking to you to be the expert in our products and the relationship with our customers. Are you seeking a new challenge and interested in working for a global industry leader If so we would love to hear from you!
In this Role Your Responsibilities Will Be:
- Perform demand and contract field services including emergency and scheduled maintenance to support our Analytical product installed base with a focus on Process Gas Analyzers and Gas Chromatographs
- Assist with Factory Checkout (FCO) customerwitnessed Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) to ensure systems meet quality and functional standards.
- Consult with factory and service centers to deliver the right technical solutions and collaborate with Sales and Business Development Managers to design comprehensive solutions for customer needs.
- Support technical training and postsale service planning with customers to ensure effective and efficient use of our products.
- Develop and refine best practice procedures for the startup and troubleshooting of products proactively addressing and resolving customer product and application issues.
- Manage overhead travel and expenses in a fiscally responsible manner ensuring adherence to all safety quality and company rules and regulations to guarantee personal and workplace safety.
- Function as the strategic communication point between customers and the business in resolving warranty issues and drive organizational accountability with regular updates.
- Stay technically proficient on new products and enhancements within the Analytical and Detection product lines through selfstudy and factory training.
Who You Are:
You evaluate pros and cons risks and benefits of different solution options. You effectively communicate in various settings: oneonone small and large groups or among diverse styles and position levels. You separate and combine activities into efficient workflows. You scan the environment for new technical skills knowledge or capabilities that can benefit business or personal performance.
For This Role You Will Need:
- Bachelors degree in electronics analyzers or technical field
- Five 5 years of related experience
- Travel required up to 50 domestically
- Legal authorization to work in the United States
Preferred Qualifications that Set You Apart:
- Ten 10 years of related experience in Gas Chromatograph technology
- Experience in industrial electrical instrumentation controls maintenance and troubleshooting with proficiency in microcomputers and related software for system monitoring and diagnostics.
- Experience with Analytical Process Gas and Liquid applications such as Emissions Monitoring (CEMs) DeNOx Gas Purity and Combustion Control
- Understanding of Modbus protocol and network communications
Our Offer To You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
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Required Experience:
Senior IC