About the role:
Samsara is seeking an experienced and resultsdriven Sales Engineering Manager to focus on our Enterprise Public Sector business. You should have experience managing and ideally growing a dispersed sales engineering team in a highperformance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsaras platform with our largest customers. As a leader within the Sales Engineering division you will lead and manage a team of Sales Engineers while also contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking strong leadership and a passion for creating solutions that provide real world value to our customers.
This is a fully remote position for someone located in the Pacific or Mountain timezone. This position requires travel up to 50 of the time and proximity to an international airport. Relocation assistance will not be provided for this role.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on penandpaper solutions for years and havent been met with the type of technology we offer. Our customers value trust and human relationships built over time.
- You want to be with the best: Samsaras highperformance culture means youll be surrounded by the best and inspired to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
- Lead from the front with a willingness to get your hands dirty. You will step in for customer escalations (product issues feature requests etc. complex deal strategies and occasional customer meetings in a presales environment
- Participate in customer/prospect calls as a trusted advisor
- Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
- Manage individual and team performance ensuring our partnership with sales product support and customer success teams are productive and efficient
- Work with Account Executives and Regional Sales Directors on account planning strategy and sales call activity
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
- Hire develop and lead an inclusive engaged and highperforming sales engineering team
Minimum requirements for the role:
- Bachelors of Science degree from a 4 year accredited university
- 8 years of professional experience in hands on engineering presales customer success or customer/product support capacity
- 3 years of leadership experience managing a high performing team of sales engineering management experience
- 1 years of experience working within Public Sector SLED Federal Civilian or related industry
- Experience with Software Product sales: Infrastructure SaaS
- Knowledge in one or more of these areas of expertise: IoT Networking / Security SaaS Cloud Technologies or Physical Security
- Strong technical and business acumen
- Excellent communication customer service and interpersonal skills
- Ability to partner with a broad coalition of stakeholders ranging from sales product marketing support and customer success and from individual contributors to executive team members across the organization
- Demonstrated leadership creativity and problemsolving abilities
- Excellent presentation and organizational skills
- Ability to work in a fastpaced dynamic environment
- Ability to travel as needed
- Location: US based Pacific or Mountain timezone
An ideal candidate also has:
- Bachelors of Science degree or advanced education in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration home automation building things with raspberry pi arduino etc.
Required Experience:
Manager