Sr IT Application Management Associate
Sr IT Application Management Associate
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Job Description
What You Will Bring
Minimum 46 years of alfa or contract/ asset/portfolio management system application experience.
Previous experience in a digital product / channel management role with exposure to a dealer / customer facing environment and/or backoffice operations.
Bachelors degree in computer science business finance or related field
General knowledge of the Auto Finance Industry.
Working knowledge of user interface design principles and user/customer experience.
Ability to problem solve using data analytics business acumen and strong troubleshooting skills.
Strong Interpersonal skills.
Functionally savvy to support an understanding of the business capabilities and constraints.
Solid oral and written communication skills.
Ability to rapidly iterate and evolve product to meet customer and HCA needs.
Comfort operating in global environments across locations and time zones.
Proficient in project management and presentation software including PowerPoint Visio MS Project Excel Access and Word.
Work Environment
Employees in this class are subject to extended periods of sitting standing and walking vision to monitor and moderate noise levels. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
If you have any questions about CCPA regarding California residents or HCA team members please contact the Privacy Team at .
Who We Are
Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and Kia customers and dealerships. We provide vehicle financing leasing subscription and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow innovate and diversify we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a valuesdriven company dedicated to supporting both internal and external communities through volunteering philanthropy and the empowerment of our Employee Resource Groups. Together we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Medical Dental and Vision plans that include nocost and lowcost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Sr. IT Application Management Associate will serve as the primary business support and resource for the Alfa system diagnosing and resolving issues related to system functionality business rules workflows and other configuration elements.
What You Will Do
1. Serve as the primary business support for the Alfa Systems diagnosing and resolving issues related to system functionality business rules workflows and other configuration elements. Maintain user accounts by creating modifying and deleting them while ensuring appropriate access permissions are maintained.
2. Oversee all system configuration updates and ensuring the creation and maintenance of accurate uptodate documentation.
3. Develop and maintain comprehensive system documentation to support users and aid in problem resolution and provide basic training on system functionalities as needed.
4. Participate in the testing evaluation and implementation of system enhancements and defect fixes as required.
Required Experience:
Senior IC
Employment Type
Full-Time
