Job Summary:
The FrontoftheHouse Manager must possess leadership skills to effectively manage and coordinate an entire frontofthehouse team while making sure the restaurant is profitable and in line with goals set by management. The Front of the House Manager position also requires exceptional skill at welcoming serving and interacting with guests to ensure they receive the best possible experience while dining.
Essential Duties and Responsibilities:
- Possession of excellent people skills for positive interaction with guests and employees
- The ability to maintain professionalism when dealing with upset guests or employees
- The capability of managing and working alongside the frontofthehouse team.
- Observation and awareness of all details of frontofthehouse employees to provide topnotch service
- Sustain an impeccable appearance seeing this position is in direct contact with the guests daily
- Organization of daily tasks preparation of the frontofthehouse schedule completion of daily administrative
- Responsible for preparing and serving fresh oysters including skilled oyster shucking while maintaining high standards of food safety and presentation.
- tasks and ensuring all employees adhere to company policies and procedures
- Aid in the recruitment of the frontofthehouse team alongside the GM
- Understanding problems that may arise and making the right decision when put into a problematic situation
- Assisting the GM to help meet the needs of all profitability objectives
Qualifications:
- Proficient understanding of professional frontofthehouse procedures
- Must be able to speak read and understand English
- Commitment to quality service and food and beverage knowledge
- Understanding and knowledge of safety sanitation and food handling procedures
- Ability to work in a team environment and to work calmly and effectively under pressure
- Must be able to work nights weekends and some holidays
- Must have problemsolving abilities be selfmotivated and organized
- Takes pride in the workplace as demonstrated by keeping area neat and tidy and
- Encourages and promotes positive behaviors in coworkers
- Takes ownership of the job by maintaining efficiency and quality of work and showing accountability for all
- functions of the job
Physical Demands:
- The capability to work in a standing position for long periods of times
- Ability to move transport food carts equipment and supplies
- Be able to reach bend stoop and frequently lift up to 35 pounds and occasionally lift/move 50 pounds
Education/Experience Required:
- Experience in a Front of the House management role is required
- Serve Safe Manager certification
- Basic computer knowledge
Required Experience:
Manager