Assistant Store Manager
Assistant Store Manager
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1 Vacancy
Job Description
Job Title: Assistant Store Manager
Division: Retail
Role: Assistant Store Manager
Reports To: Store Manager
Responsibility Level: Assistant Manager
People Management: Yes
Activities Managed: Retail
SCOPE
To be a Brand Ambassador to ETRO while upholding all qualitative and quantitative objectives. The Assistant Store Manager is responsible for motivating the team in achieving sales results ensuring an excellent client experience being present on the sales floor and leading by example with personal sales client engagement and results. Support the Store Manager with the overall operations of the store.
RESPONSIBILITY:
- Achieve individual sales goals and objectives set by the Store Manager
- Lead by example role model the client journey and uphold the client experience at all times
- Manage the customer flow to ensure the best possible service and that no client is left unattended
- Drive partnership on the selling floor between sales associates stock associates and operations team
- Partner with the SM to host training initiatives within the store. Use morning huddles and weekly meetings to constantly reinforce key elements of the ETRO Experience through roleplay providing tips and discussing opportunities of individual associates
- Partner with the Store Manager to drive overall goal expectations throughout store
- Resolve client issues as they arise
- Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level
- Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations
- Assist with the opening and closing of store which includes securing doors windows and merchandise successful alarming of store and POS procedures
- Oversee the full organization of company assets per back of house and front of house guidelines
- Work on additional projects as directed by management
MAIN ORGANIZATIONAL INTERFACES:
- Retail
- CRM
- Buying
- Operations
EDUCATION/EXPERIENCE:
- Undergraduate Degree or equivalent
- 3 years experience in the luxury sector and knowledge of industryspecific dynamics
SPECIFIC SKILLS:
- 5 years Luxury Retail or equivalent
- Managerial experience
- Excellent Client Service Approach
- Excellent communication skills
- Problem Solving organized and detail oriented
- Team player with the ability to lead an influence peers
- Confident enthusiastic and positive
- Market and product knowledge/ passion
This job description may not be inclusive of all assigned duties responsibilities or aspects of the job described and may be amended at any time at the sole discretion of the Employer.
We are an equalopportunity employer. Minorities women veterans and individuals with disabilities are encouraged to apply. It is Companys policy not to discriminate against any employee or applicant for employment on the basis of race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth and related medical conditions) gender identity or gender expression (including transgender status) sexual orientation marital status military service and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview please contact
Required Experience:
Manager
Employment Type
Full-Time
