drjobs MS Engineering Operations Java Support Lead Senior Associate Operate

MS Engineering Operations Java Support Lead Senior Associate Operate

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Bengaluru - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations reduce costs and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management technology and process optimization to deliver highquality services to clients.

Those in managed service management and strategy at PwC will focus on transitioning and running services along with managing delivery teams programmes commercials performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process tools and services.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

  • Respond effectively to the diverse perspectives needs and feelings of others.
  • Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Role Overview:

The Java Support Analyst is responsible for maintaining troubleshooting and optimizing enterprise Java applications. This role involves incident resolution performance tuning API troubleshooting database optimization and CI/CD deployment support. The analyst will work in an Agile DevOpsdriven environment and support legacy modernization application enhancements stabilization and performance improvements for missioncritical applications in Freight Rail and Logistics industries.

Required Technical Skills

Java Spring Boot Hibernate JPA REST APIs Microservices
Database performance tuning (Oracle MySQL PostgreSQL SQL Server MongoDB)
CI/CD pipelines (Jenkins GitHub Actions GitLab CI/CD Azure DevOps)
Cloud platforms (AWS Azure GCP) and containerized deployments (Docker Kubernetes)
Monitoring tools (Splunk ELK Dynatrace AppDynamics New Relic)
Security frameworks (OAuth JWT SAML SSL/TLS LDAP Active Directory)

Key Responsibilities

1 Incident & Problem Management

Provide Level 2/3 support for Java applications resolving production issues API failures and backend errors.
Diagnose and troubleshoot Javabased application crashes memory leaks and performance bottlenecks.
Analyze logs using Splunk ELK Stack Dynatrace AppDynamics or New Relic.
Work with ITILbased Incident Problem and Change Management processes.
Perform root cause analysis (RCA) for recurring production issues and implement permanent fixes.

2 Java Application Debugging & Optimization

Debug and analyze Java applications built on Spring Boot Hibernate and Microservices.
Fix issues related to RESTful APIs SOAP web services JSON/XML parsing and data serialization.
Optimize Garbage Collection (GC) CPU and memory utilization for Java applications.
Work with Java profiling tools (JVisualVM YourKit JProfiler) to identify slow processes.
Assist developers in resolving codelevel defects and SQL performance issues.

3 API & Integration Support

Troubleshoot REST APIs SOAP services and microservices connectivity issues.
Monitor and debug API Gateway traffic (Kong Apigee AWS API Gateway or Azure API Management).
Handle authentication and security for APIs using OAuth 2.0 JWT SAML and LDAP.
Work on thirdparty system integrations with SAP Salesforce ServiceNow or Workday.

4 Database Support & SQL Performance Tuning

Analyze and optimize SQL queries stored procedures and indexing strategies.
Troubleshoot deadlocks connection pooling and slow DB transactions in Oracle PostgreSQL MySQL or SQL Server.
Work with NoSQL databases like MongoDB Cassandra or DynamoDB for cloudbased applications.
Manage ORM (Hibernate JPA) configurations for efficient database transactions.

5 CI/CD & Deployment Support

Support CI/CD pipelines using Jenkins GitHub Actions GitLab CI/CD or Azure DevOps.
Work on Docker and Kubernetesbased deployments for Java applications.
Assist in automated testing and validation before production releases.
Troubleshoot deployment failures rollback strategies and hotfix releases.

6 Cloud & DevOps Support

Monitor Java applications deployed on AWS Azure or GCP using CloudWatch Azure Monitor or Stackdriver.
Support containerized deployments using Kubernetes OpenShift or ECS.
Manage logging monitoring and alerting for cloudnative Java applications.
Assist in configuring Infrastructure as Code (Terraform Ansible or CloudFormation) for DevOps automation.

7 Security & Compliance Management

Ensure Java applications comply with security standards (GDPR HIPAA SOC 2 ISO 27001.
Monitor and mitigate security vulnerabilities using SonarQube Veracode or Fortify.
Implement SSL/TLS security measures and API rate limiting to prevent abuse.

8 Collaboration & Documentation

Work in Agile (Scrum/Kanban) environments for application support and bug fixes.
Maintain technical documentation troubleshooting guides and runbooks.
Conduct knowledge transfer sessions for junior support engineers.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity 24 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date


Required Experience:

Senior IC

Employment Type

Full-Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.