Student Experience Coordinator

True North
As the largest postsecondary institution in northern Alberta Northwestern Polytechnic is a natural point of convergence for knowledge skills creativity and collaboration.

Striving to spark and empower success NWPs mission is geared towards both individual and collective progress. NWP offers a wide variety of engaging and indemand academic programs in certificates diplomas apprenticeships and degrees.

We exist wholeheartedly for the domestic and international students who call our campuses home the distinctive communities and industries we serve and the staff and faculty who honour us with their expertise and insights every day.

While our potential as one of Albertas newest polytechnics is evergrowing we recognize the importance of having authentic and highly effective contributors by our side. We are currently recruiting individuals who are inspired by opportunity driven by results and aligned to NWPs core values of being responsive innovative and connected.

Finding your fit in one of our specialized schools or departments means a bright future with competitive compensation attractive benefits packages reliable networks high quality of life and unparalleled learning community experiences.

If you are looking to transform the postsecondary landscape with polytechnic education research and partnerships Northwestern Polytechnic is your employer of choice.

The Student Experience Coordinator pivots in ensuring seamless operation by providing comprehensive multidepartment support and assisting in implementing key projects and initiatives. This role requires high professionalism discretion and organizational excellence to support leadership and institutional priorities. The coordinator is a central liaison between internal and external stakeholders ensuring efficient communication project and administrative oversight.

Responsibility 1: Administrative Support to the Dean

Responsibility 2: Department & Project Coordination

Responsibility 3: Customer Service

Responsibility 4: Financial

Responsibility 5: Other Duties as Assigned

The successful candidate will have a twoyear diploma from a related field of study. Necessary skills and attributes to be successful in this role include:

• Advanced skills in Microsoft Office Suite (Excel Word PowerPoint Outlook Teams OneDrive SharePoint).
• Experience with virtual collaboration tools such as Zoom and other video conferencing platforms.
• Proficiency in Adobe Pro for document management and editing.
• Familiarity with HR Smart and Matador for talent management scheduling and workflow optimization.
• Customer Records Management (CRM)
• Expertise in planning and scheduling techniques for departmental operations events and strategic initiatives.
• Knowledge of supplies equipment and service procurement including budget input and inventory control.
• Records maintenance and database management skills ensuring compliance with institutional and regulatory requirements.
• Strong interpersonal and communication skills with the ability to engage effectively across departments external stakeholders and a diverse student community.
• Proven ability to coordinate and organize meetings departmental briefings and special events.
• Knowledge of academic administrative principles and procedures supporting institutional policies student services and faculty engagement.

How to Apply

Only applications received electronically via the Northwestern Polytechnic website will be considered.

We review all applications to select candidates whose qualifications and experience most closely meet our needs.

Only applicants selected for interviews will be contacted. For general inquiries please contact HR at.