Rock Wall Assistant
Rock Wall Assistant
Posted on :
08-04-2025
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1 Vacancy
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Job Description
Job Description Summary
In support of the Student Affairs Learning Outcomes the Wellness and Recreation team manages multiple fitness and recreation facilities and coordinates a variety of on and offcampus recreation and wellness education programming. Alongside professional staff and in collaboration with other team members the Rock Wall Assistant is responsible for providing excellent customer service to all guests using the DotiStruppa Rock Wall. The Rock Wall Assistant strives to create a welcoming environment that contributes to the University by building community increasing the students pride in their university and improving students healthy sense of self. All Rock Wall Assistants are members of the Department of Student Engagement and the Division of Student Affairs.
Responsibilities
Provide excellent customer service to guests in the DotiStruppa Rock Wall Work with the Lead Rock Wall Assistant to develop and lead belay lessons and events Complete daily preuse inspection of all gear and equipment Coordination of opening/closing procedures guest checkin guest tracking outdoor recreation gear rentals storage room and all other daily operations of the rock wall Prepare wall for use by cleaning holds as necessary With approval of Lead Rock Wall Assistant set routes for a variety of skill requirements Assist in daily cleaning of the rock wall area updating logs and inputting/filing data Develop innovative ways to attract more guests. Enforce rules and regulations Promote rock wall along with other recreation fitness and wellness programs offered by the University Attend all scheduled training sessions Attend biweekly student employee meetings Assist in Student Engagement departmentwide events Assist in other duties as assigned
Required Qualifications
CPR /First Aid/ AED Certified through the end of the academic year. If an applicant is not already certified certification will be coordinated by the Department of Student Engagement upon employment. Initiative and the ability to work independently with little supervision Strong interpersonal and customer service skills Demonstrated ability to anticipate customer needs Effective written and oral communication skills Time management skills Ability to manage conflict and apply feedback to work performance Dependability and accountability Attention to detail and ability to accept direction Punctuality Positive image and tidy appearance Ability to belay climbers using climbing wall Ability to use standard office equipment including computer copier telephones Minimum of a 2.5 GPA Ability to climb a ladder
In support of the Student Affairs Learning Outcomes the Wellness and Recreation team manages multiple fitness and recreation facilities and coordinates a variety of on and offcampus recreation and wellness education programming. Alongside professional staff and in collaboration with other team members the Rock Wall Assistant is responsible for providing excellent customer service to all guests using the DotiStruppa Rock Wall. The Rock Wall Assistant strives to create a welcoming environment that contributes to the University by building community increasing the students pride in their university and improving students healthy sense of self. All Rock Wall Assistants are members of the Department of Student Engagement and the Division of Student Affairs.
Responsibilities
Provide excellent customer service to guests in the DotiStruppa Rock Wall Work with the Lead Rock Wall Assistant to develop and lead belay lessons and events Complete daily preuse inspection of all gear and equipment Coordination of opening/closing procedures guest checkin guest tracking outdoor recreation gear rentals storage room and all other daily operations of the rock wall Prepare wall for use by cleaning holds as necessary With approval of Lead Rock Wall Assistant set routes for a variety of skill requirements Assist in daily cleaning of the rock wall area updating logs and inputting/filing data Develop innovative ways to attract more guests. Enforce rules and regulations Promote rock wall along with other recreation fitness and wellness programs offered by the University Attend all scheduled training sessions Attend biweekly student employee meetings Assist in Student Engagement departmentwide events Assist in other duties as assigned
Required Qualifications
CPR /First Aid/ AED Certified through the end of the academic year. If an applicant is not already certified certification will be coordinated by the Department of Student Engagement upon employment. Initiative and the ability to work independently with little supervision Strong interpersonal and customer service skills Demonstrated ability to anticipate customer needs Effective written and oral communication skills Time management skills Ability to manage conflict and apply feedback to work performance Dependability and accountability Attention to detail and ability to accept direction Punctuality Positive image and tidy appearance Ability to belay climbers using climbing wall Ability to use standard office equipment including computer copier telephones Minimum of a 2.5 GPA Ability to climb a ladder
Employment Type
Full Time
Key Skills
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