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Job Summary:
WHO ARE WE
Live Nation Entertainment is the worlds leading live entertainment company comprised of
global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship.
Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and
more than 12000 clients worldwide. Live Nation Concerts is the largest provider of live
entertainment in the world promoting more than 40000 shows and 100 festivals annually for
nearly 4000 artists in over 40 countries. These businesses allow Live Nation Media &
Sponsorship to create strategic music marketing programs that connect over 1000 brands with
the 98 million fans that attend Live Nation Entertainment events each year. For additional
information visit www.livenationentertainment.
Live Nations Concerts Division is where tours are born artists come to life and fans get to
experience the rush of live music. From our dozens of owned/operated Amphitheaters to our
Global Touring team from Ticketing and Venue Operations to Marketing and Sales... we foster a
fun and upbeat work culture with no shortage of opportunities. With perks ranging from free
concert tickets to dogfriendly offices to progressive benefits like student loan reimbursement
and adoption/fertility support... its no wonder we are certified as a Great Place to Work
organization and one of People Magazines 50 Companies that Care. We want everyone to feel
like they belong and can thrive in our community so we strive to help you achieve your career
and personal goals. Live music is our passion and where we find our common ground. There has
never been a better time to join Live Nation.
WHO ARE YOU
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative
forward thinking and committed. At Live Nation Entertainment our people embrace these
qualities so if this sounds like you then please read on!
THE JOB
US Concerts is seeking a Box Office Representative who will assist guests at live events by
performing duties such as collecting admission tickets and passes from guests assisting in
finding seats searching for lost articles and locating such facilities as rest rooms and telephones.
WHAT THIS ROLE WILL DO
Sell and collect admission tickets and passes from patrons at events.
Greet guests attending events who come to the box office.
Examine tickets or passes to verify authenticity using criteria such as color or date
issued. Provide accommodations for guests with special needs both prior to and day of show
this could include offering assistance to someone who uses a wheelchair.
Inform guests of the layout of the venue and be prepared to direct them to the
restrooms concession stands and designated seats/sections.
Know how identify a fake ticket or credential and educate the guest on where to buy
authentic tickets.
Show CARE by participating in the venues sustainability program which could include
implementing programs that conserve resources/prevent waste such as sorting waste
and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue this may
include collecting recyclables from the lawn and/or reserved section picking up and
properly storing event equipment such as lawn chairs barricade Etc.
Maintain order ensure adherence to safety rules and share any safety concerns with
management.
Guide guests to closest exits or provide other instructions or assistance in case of
emergency.
Other duties as assigned.
WHAT THIS PERSON WILL BRING
High School Diploma or equivalent
Familiar with Microsoft Office Suite
Experience in Ticketmaster Host and Archtics
Attention to detail quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and
inclusion. You will be working in an inclusive environment and be encouraged to bring your
whole self to work. We will do all that we can to help you successfully balance your work and
homelife. As a growing business we will encourage you to develop your professional and
personal aspirations enjoy new experiences and learn from the talented people you will be
working with. Its talent that matters to us and we encourage applications from people
irrespective of their gender race sexual orientation religion age disability status or caring
responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age
40 and over) ancestry color religious creed (including religious dress and grooming practices)
family and medical care leave or the denial of family and medical care leave mental or physicaldisability (including HIV and AIDS) marital status domestic partner status medical condition
(including cancer and genetic characteristics) genetic information military and veteran status
political affiliation national origin (including language use restrictions) citizenship race sex
(including pregnancy childbirth breastfeeding and medical conditions related to pregnancy
childbirth or breastfeeding) gender gender identity and gender expression sexual orientation
or any other basis protected by applicable federal state or local law rule ordinance or
regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the
requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance
and the California Fair Chance Act and consistent with other similar and / or applicable laws in
other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this
reason Live Nation will make reasonable accommodations for the known physical or mental
limitations of an otherwise qualified individual with a disability who is an applicant consistent
with its legal obligations to do so including reasonable accommodations related to pregnancy in
accordance with applicable local state and / or federal law. As part of its commitment to make
reasonable accommodations Live Nation also wishes to participate in a timely good faith
interactive process with a disabled applicant to determine effective reasonable
accommodations if any which can be made in response to a request for accommodations.
Applicants are invited to identify reasonable accommodations that can be made to assist them
to perform the essential functions of the position they seek. Any applicant who requires an
accommodation in order to perform the essential functions of the job should contact a Human
Resources Representative to request the opportunity to participate in a timely interactive
process. Live Nation will also provide reasonable religious accommodations on a case by case
basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work
performed by employees within this classification. It is not designed to contain or be interpreted
as a comprehensive inventory of all duties responsibilities and qualifications required of
employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available
in a timely and efficient manner. Live Nation may pursue all avenues available including
promotion from within employee referrals outside advertising employment agencies internet
recruiting job fairs college recruiting and search firms.
HEALTH AND SAFETY
Live Nations policy regarding vaccinations and masking related to a pandemic or other infectious
disease control measures acts of God health and safety mandates and/or restrictions imposed
by applicable local state or federal governments has evolved over time. Currently we strongly
encourage employees to be fully vaccinated from such infectious diseases for which vaccinationsare available. You are expected to follow Live Nations health and safety protocols and policies as
they change from time to time.
Part-Time