Provide secondlevel technical support for datacenter and building networks including WAN and LAN environments.
Manage and maintain firewall systems ensuring security policies and configurations are up to date.
Troubleshoot and resolve issues related to various network devices such as routers switches and load balancers.
Collaborate with crossfunctional teams to implement network changes and upgrades.
Monitor network performance and security identifying and addressing potential vulnerabilities and risks.
Participate in the design and implementation of network solutions ensuring scalability and reliability.
Document network configurations changes and incidents according to standard procedures.
Contribute to the continuous improvement of network support processes and best practices.
WHAT WE ARE LOOKING FOR:
Proven experience in a network support role with a strong focus on datacenter and building networks.
Indepth knowledge of firewall management and experience with firewall technologies including Checkpoint and Palo Alto.
Proficiency in supporting a variety of network devices including Cisco routers and switches.
Familiarity with WAN and LAN technologies including routing protocols and network segmentation.
Strong troubleshooting and analytical skills with the ability to diagnose and resolve complex network issues.
Relevant certifications in network technologies such as CCNA CCNP Check Point Certified Systems Administrator (CCSA) and Palo Alto Networks Certified Network Security Engineer (PCNSE) are advantageous.
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