Front Office SecretaryService Coordinator
Front Office SecretaryService Coordinator
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Job Description
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Competitive Pay Biweekly hourly pay. Compensation based on experience with opportunities for commissions.
- Full Benefits Package Medical dental vision short term/long term disability coverage and other supplemental insurance.
- 401(k) Invest in your future with our retirement plan.
- WorkLife Balance Paid time off and holidays.
- Career Growth & Paid Training Access to industryleading training that will ensure YOU start with immediate success.
will include but are not limited to:
- Provide excellent customer service in a courteous and professional manner while providing general support to customers either in person or on the phone.
- Answer screen and direct telephone callers to appropriate personnel and take messages as necessary.
- Actively listen to customers and handle stressful situations with compassion and empathy. Recording the customer complaints or answering customers questions regarding service and deliveries.
- Provide excellent communication with staff and customers.
- Schedule service and delivery appointments and maintain / update appointment calendars.
- Data entry utilizing proprietary software Excel and Word
- Compute charges for merchandise or services and receive/progress payments including credit card transactions.
- Enter and proofread data and other information such as records or reports.
- Notify supervisor of issues/problems that arise in the appropriate manner.
- Distribute mail on a daily basis including UPS/FedEx/USPS packages.
- Perform other clerical duties such as filing scanning photocopying and faxing.
- Provide clerical support to service and sales departments as needed.
- Ensure the reception area is tidy and presentable
- Experience Proven work experience as a Receptionist Front Office Representative CSR or similar role with a professional attitude and appearance.
- Strong Work Ethic Dependable motivated able to work independently and eager to grow/learn.
- CustomerFocused Friendly professional and able to build rapport with customers including telephone etiquette.
- Team Player Works well with others and contributes to a positive company culture while adapting and being flexible in a rapidly changing environment be patient accountable proactive take initiative and work effectively on a team or independently.
- Proficient computer skills and knowledge of Microsoft Office.
- Excellent ability to communicate both verbally and in writing.
- Handson experience with office equipment (e.g. fax machines and printers).
- Ability to adapt to frequent change and meet deadlines.
- Excellent organizational skills able to multitask and have timemanagement skills with the ability to prioritize tasks.
- Analytical and problemsolving skills with attention to detail.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems wholehouse filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.
Required Experience:
IC
Employment Type
Full-Time
