Consulting Operations Support Analyst all genders 2776
Consulting Operations Support Analyst all genders 2776
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Norderstedt hybrid
Contract: full time indefinite
Language: English & German
Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier more efficient and smarter.
With a substantial client base of over 2500 clients in over 70 countries worldwide we have earned the trust of a diverse global community that trusts our innovation.
If youre curious to dive deeper and explore the work we do we encourage you to take the next step by applying for a position with us!
About the role
As aConsulting Operations Support Analyst youll be a key part of a dynamic international team. Youll work alongside project managers sales customer support and consulting professionals to keep things running smoothly. Your main responsibility will be managing incoming orders assigning them to the right project managers and ensuring all data is processed correctly. Youll also play an important role in supporting the monthend closing process and invoicing working closely with the Consulting team to keep everything on track.
Your day to day:
Manage incoming orders and assign them to available project managers ensuring accurate data processing.
Work closely with the Consulting team to facilitate a smooth and timely monthend closing and invoicing process.
Contribute to improving and refining processes for enhanced crossfunctional collaboration.
Work within an agile selforganized team structuring yourtasks effectively and managing priorities.
Communicate between various stakeholders to ensure seamless coordination and progress on projects.
Help track and report on project progress and ensure deadlines are met.
What makes you excel in this position:
At least 3 years of experience in a similar role.
Strong attention to detail particularly in handling invoices and contractual agreements.
Experience in a PMO role including tasks such as timesheet tracking project planning and reporting.
Familiarity with software tools like Salesforce SAP or JIRA.
Fluent in both German and English (written and spoken); additional languages are a plus.
Preferably experienced with crossdepartmental processes and project management.
Excellent selforganization and communication skills.
Persistent and confident in managing resistance while being open to continuous improvement and change.
Why us
What unites us as Serralians across all borders is our passion for futureoriented software solutions and our shared values which are the foundation of our strong corporate culture and our innovative drive.
At Serrala our global teams are eager to evolve advance and innovate. We continuously improve the way we work with professional development at the core of what we do.
With modern and flexible work environments global and regional events and a strong fostering of team spirit we believe that together we can accomplish any challenge and move any mountain.
EEO Statement
We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race creed color religion age sex national origin disability or handicap genetics protected veteran status sexual orientation gender identity or expression arrest record or any other characteristic protected by federal state or local laws.
To all recruitment agencies
Serrala does not accept agency resumes. Please do not forward resumes to our jobs alias Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.
Required Experience:
IC
Employment Type
Full Time
