Client Relationship Manager
Client Relationship Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Customer Service Representatives ensure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires. They are the first point of customer contact for general inquiries. They build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty.
Builds and maintains relationships with customers.
Responds to a work queue and resolves issues in a timely manner; escalates issues of a complex nature.
Demonstrates a basic knowledge of application functionality.
Provides information to the appropriate CSI department regarding customer issues and concerns.
Performs other duties as assigned.
The minimum amount of relevant work experience to successfully perform the job is at least one 1 year. Technical education or job knowledge equivalent to a 2year college or trade school.
As a forwardthinking software provider Computer Services Inc. (CSI) helps community and regional banks solve their customers needs through open and flexible technologies. In addition to its awardwinning core banking platform these include the latest in lending digital banking payments financial crime prevention and cybersecurity. Building on its nearly 60year track record of personalized service CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI visit www.csiweb
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay we consider various factors such as your skills qualifications experience and location. Along with a competitive salary this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age physical and mental disability marital status veteran status or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California please read Privacy Notice for California Residents CSI (csiweb)
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Required Experience:
Manager
Employment Type
Full-Time
