Department: Revenue Operations Reports to: Revenue Operations Manager
Job Summary
The Sales Support Specialist will provide support for Atomic Datas sales and client engagement team by handlinginformation requests preparing eQuotes researching products handling renewals quotes and working closely with our CRM. The Sales Support Specialist should haveexcellent customer service skills and a high level of attention to detail.
Essential Functions
Manage contracts warranties and purchasing of products and service orders for clients
Manage warranty service and support renewals for clients
Communicate with vendors to create and fulfill sales and renewal opportunities
Partner with distributors to procure hardware and software orders
Facilitate new sales handoff to the Accounting
Oversee product inventory
Manage and maintain the deal creation process within the CRM
Process closed sales quotes
File client orders and contract documents electronically
Assist in the creation and management of clientfacing contractual documentation templates (Statements of Work Tech Assessments Change Orders etc.
A bachelors degree in Business Management or Information Systems Management (preferred)
Excellent written and verbal communication skills
Proficient in MS Office (Word Excel PowerPoint) Outlook and Acrobat
Highly organized; ability to prioritize projects and meet deadlines in a rapidly changing work environment
Exercise attention to detail; ability to proofread and edit documents and ensure that all products are professional
Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws directives and regulations of federal state and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race color creed religion alienage or national origin ancestry citizenship status age disability or handicap sex marital status familial status veteran status sexual orientation gender identity genetic information status regarding public assistance membership or activity in a local human rights commission activity or any other characteristic protected by applicable federal state or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of discrimination. Such employment practices include but are not limited to the following: hiring promotion demotion transfer recruitment or recruitment advertising selection layoff disciplinary action termination rates of pay or other forms of compensation and selection for training including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition all employees are expected to perform their essential functions in a manner that supports equal employment opportunities. Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.
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