Case Manager Upstream Internal Only
Case Manager Upstream Internal Only
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Job Description
Case Manager Upstream (Internal Only)
Date: March 26 2025
Competition Number: 28624/25
Location: Kelowna BC (Downtown Youth Centre & Remote)
Upstream Kelowna is a collaborative community project aimed at promoting overall wellbeing for youth and families. Upstream uses a Student Needs Assessment to look for any barriers to resilience offers checkins with students to offer supports if they want them and provides wrap around services to cultivate their protective factors. Upstream Kelowna is a local adaptation of Upstream Canada an Early Intervention/Prevention Strategy aimed at ending youth homelessness and school disengagement by offering supports before crisis hits through early schoolbased coordinated access. The Upstream Case Manager enjoys a fulltime schedule which flexes to meet the needs of the project and its participants.
This is a temporary role for the work period starting April 2 2025 till June 30 2025.
We can provide:
- Many opportunities for professional development
- Fun positive work environment
Key Duties and Responsibilities:
- Gathers information relevant to the youths concerns needs and goals by interviewing observing behavior meeting with caregivers and service providers and using a variety of inventories checklists and questionnaires.
- Develops and implements familycentered shortterm issuespecific strengthbased plans within program guidelines in consultation with the supervisor.
- Plans prepares and conducts group or individual sessions using techniques such as active listening conflict resolution and problem solving within a family and natural supports framework to resolve the identified problems needs and risks.
- Provides skill building in areas such as communication skills relationshipbuilding resiliency selfesteem or selfmanagement techniques as well as systemsnavigation.
- Evaluates the effectiveness of the intervention plan reports on the youths and their families progress and discusses related concerns with the supervisor in order to resolve identified problems and move towards defined objectives.
- Outlines services provided by the program and/or organization. Provides information on and referral to other community service providers resources and professionals as required.
- Liaises with and/or promotes the interests of the youths and their families with other community service providers professionals and school personnel as required. Accompanies youth and their families to meetings and appointments as required.
Qualifications:
- Diploma in a related human / social service field and one 1 year recent related experience or an equivalent combination of education training and experience.
- Valid Class 5 drivers license
- Successful completion of Agency screening process including criminal record check
This position requires union membership
Hours: 35 hours per week Monday to Friday 9:00am5:00pm (may vary based on clients needs)
Rate of Pay: $27.54 per hour plus cost shared benefits
Closing: April 2 2025
As an equal opportunity employer BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve and we encourage applications from communities which are structurally marginalized based on race disability age sex religion sexual orientation nationality social or ethnic origin gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if youre legally entitled to work in Canada. Eligible applicants include: Canadian citizens permanent residents and refugees in Canada with legal status.
We appreciate and thank all applicants for their interest however only shortlisted candidates will be contacted
Employment Type
Full-Time
