Print Services Associate
Print Services Associate
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$ 42100 - 61000
1 Vacancy
Job Description
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
Penn State Multimedia and Print Center is seeking a Print Services Associate. This is an inperson position at University Park Campus and is responsible for meeting with faculty staff and students to discuss recommend and evaluate their printing and mailing needs. This position is defined as floating and is assigned to work in the Multimedia and Print Center. Based on the Universitys organizational needs in the future the position may be assigned to support other work areas.
Print Services Associates discuss and advise customers on print and mail services. Responsibilities include reviewing print and mail project requests determining feasibility estimating costs; coordinating and monitoring production; troubleshooting issues and facilitating resolutions; completing business transactions; may process passport applications.
Provide customer advice on print services and project feasibility; ensure understanding of customer vision needs and requirements; advise on copyright clearance image design materials binding options etc.; create estimates detailing costs and production timelines
Schedule and coordinate production operations; set priorities; monitor project status; ensure product quality and timely delivery
Review customer mailing projects and requests; design and create personalized mail; prepare and process mailing lists; determine and explain costeffective mailing options; maintain postal knowledge proficiency
Collaborate with University departments and external agencies/vendors to accomplish business objectives
May serve as Passport Acceptance Agent; take photographs review applications for accuracy accept payment complete logs process package
Respond to mail/production technician questions and concerns; troubleshoot issues; facilitate resolutions
Coordinate equipment repair/maintenance; research identify and recommend new equipment software and hardware; maintain inventory
Prepare reports documenting information accounting for delays difficulties or cost estimate changes
Maintain and monitor budgets; complete business transactions such as payroll standing orders invoices and other financial forms
Education and Experience:
Minimum requirement is an Associates degree plus four 4 years of relevant experience. Or an equivalent combination of education and experience.
Excellent organization and communication skills
Ability to handle multiple projects at once
Ability to work in a fastpaced and deadlinedriven environment
Familiarity with production management database operation
Experience with PDFs and Windows environment (required)
Prior experience in a commercial print environment (required)
Additional Information: Please submit a cover letter and resume with your application.
The Pennsylvania State University is committed to and accountable for advancing equity respect and belonging in all its forms.We embrace individual uniqueness as well as a culture of belongingthat supports both broad and specific equity initiatives leverages theeducational and institutional benefits of inclusion in society and provides opportunities for engagement intended to help all members of thecommunity thrive.We value belonging as a core strength and anessential element of the universitys teaching research and servicemission.
The salary range for this position including all possible grades is:
$42100.00 $61000.00Salary Structure additional information on Penn States job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity affirmative action employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact.
Required Experience:
IC
Employment Type
Full-Time
