Technical Support Voice Process - Pune
Technical Support Voice Process - Pune
Posted on :
07-04-2025
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1 Vacancy
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Job Description
Greetings
We at are hiring for Service Desk role for a Leading MNC in Pune.
Our Client is an Indian multinational information technology company that provides business consulting information technology and outsourcing services.
ROLE : SERVICE DESK (Technical Voice Support)
LOCATION : Pune
JOB DESCRIPTION :Managing one or more customerserviceorservice deskfunctions. Acting as a point of contact tosupport serviceusers and customers reporting issues requesting information access or otherservices. Delivering customerservicethrough multiple channels including human digital selfservice and automated.
Requirements
Qualification : Graduate with 15 years of formal education
Shift : 24*7
Experience : 15 years of Experience in Service Desk
If experience than must have: Minimum 1 year of Service Desk Technical Support
Must have experience of Microsoft Outlook 365 Bit Locker & Active Directory internet issues blue screen issues.
Also must have experience in Laptop/Desktop Troubleshooting & VPN Installation
5 days working 2 rotational weak off.
work from office
Skill set :: Technical Service Desk(Voice)L1 and L2 Support.
1yr to 5yrs Technical support exp salary upto 6 lpa
Benefits
- Process incentive and IJP
Employment Type
Full-Time
Key Skills
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