Branch Manager Trainee
Branch Manager Trainee
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Job Description
Mariner Finance is looking for recent college grads who are natural leaders arent afraid to take initiative and are able to manage multiple priorities in a fastpaced environment.
Mariner Finance offers a comprehensive training program that will JUMPSTART your career at our growing organization!
If this sounds like an exciting opportunity for you apply today!
Branch Manager Trainee
Reports To
Branch Manager
FLSA Status
Non Exempt
Schedule:
Fulltime 40 hours
Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced.
To the extent permitted by law the Company may in its sole discretion change the work schedule to address business needs.
In This Role You Will:
Successfully complete a comprehensive Branch Manager Training Program according to a specific schedule and learn all aspects of Branch Operations during the training period. You will collaborate with and support the Branch Manager in managing of the branchs daily operations. You will support sales and collections efforts of the branch through respectful compassionate and efficient customer service.
Responsibilities and Essential Duties:
- Provide quality service to existing and prospective customers seeking loans.
- Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services.
- Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs.
- Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program.
- Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level.
- Manage approval of exceptions to policy as authorized by management based on the nature of exception retention needs and related factors. Use problemsolving skills to resolve product service and policyrelated obstacles for customer.
- Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services.
- Assist Branch Manager in the management of multiple priorities with existing and potential customers initiate contact with customers to acquire additional financial information complete reports and communicate/resolve problem situations.
- Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assist manager in review of branch income statement and implementing action plans based on analysis.
- In managers absence provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP.
- Perform relief assignments in other markets across the organization to practice and demonstrate learned skills.
- May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments completing and processing loan applications contacting customers for late payments cashiering answering phone photocopying filing etc.
Required Qualifications:
- Bachelors degree or four 4 years of related experience in Consumer Lending and/or Financial Services industry can be substituted for college degree. Military rank may also be substituted for a Bachelors degree (e.g. E4 W1 or O3 and above).
- Applicants MUST be willing to relocate and have the availability to travel to surrounding branches when needed.
- Reliable transportation required.
- Effective communication (written & oral) and personal computer skills.
- Ability to complete essential duties/functions in a timely accurate manner.
- Demonstrated problemsolving skills and interpersonal skills in demanding situations.
- Must obtain applicable required licenses to sell insurance products offered to customers by the branch.
- Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation as necessary with applicable regulatory agencies.
Preferred Qualifications:
- Customer service experience.
- Internship or work experience in the Consumer Lending or Financial Services industry.
- Bilingual fluency in Spanish/English.
Physical Demands:
While performing the duties of this job the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time or without notice.
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Compensation: Competitive Base Salary Milestone Salary Increases Debt Assistance Program
Benefits:Mariner Finance offers comprehensive benefits to eligible employees including:
- Health Insurance Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan Flexible Spending Account (FSA) and Dependent Care FSA
- Vision Insurance
- Dental Insurance
- Companypaid Basic Life LongTerm Disability and AD&D Insurance
- Voluntary worksite benefits including Accident Critical Illness Hospital Indemnity ShortTerm Disability Supplemental Life and Supplemental AD&D Insurance
- 401(k) and Company Matching Contributions
- Paid Time Off fulltime employees may accrue a minimum of 120 hours per year
- 11 Paid Holidays
- FMLA
- Employee Assistance Program (EAP)
- Paid Parental Leave
- Referral Incentives
- Education Assistance Program
- Complimentary FIMC Membership Plan
- Access to industryspecific training programs
- Certain roles may qualify for additional benefits such as Relocation Assistance Debt Assistance Cell Phone Reimbursement and Travel/Auto Reimbursement. Contact for additional information.
Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on fulltime or parttime status location or management level.
For additional information please visit: Finance is an Equal Opportunity Employer and does not discriminate on the basis of race color religion creed sex gender gender identity or expression marital status age religion national origin sexual orientation familial or caregiver status citizenship status status as a victim of domestic violence medical condition genetic information pregnancy physical or mental disability or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job absent undue hardship. Drug/Alcohol/Smokefree workplace.
Mariner Finance LLC NMLS #166564
Other details
- Pay TypeHourly
Required Experience:
Manager
Employment Type
Hourly
