PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
Position Summary:
TheSenior Application Engineer: NetSuite/Salesforceplays an important role focused on prioritizing deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare.A continuousimprovement mindset and a positive supportive personality is essential to the success of this role.
TheSenior Application Engineer: NetSuite/Salesforcewill be responsible for aiding the process of defining and developing the system requirements of our internal business partners.The Engineer will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.
This role serves as a key supporter of our NetSuite and Salesforce implementations ensuring that customization and configuration decisions are made with the longterm health of these applications in mind. The role will focus heavily on crossfunctional team collaboration NetSuite and Salesforce configuration/customization and internal business unit consulting.
Key Responsibilities:
Serve as daytoday technical platform consultant for crossfunctional teams and business units such as Sales Professional Services Finance etc.
Translate business requirements and project objectives into detailed system requirements and/or use cases technical designs and implement NetSuite and Salesforce solutions ensuring alignment with business requirements Org health reduction of technical debt.
Configure NetSuite modules based on business requirements.
Develop SuiteScripts to extend and enhance system functionality.
Create and modify SuiteFlow workflows to automate business processes.
Determine when to use declarative versus programmatic methods adhering to industry best practices
Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner to support business requirements
Design build implement document and test scalable Salesforce solutions or enhanced applications while leveraging the maximum benefit from systems and minimizing technical debt.
Peer review perform unit test and ensure that configurations maintain standards integrity and reliability of core applications and integrations.
Maintain industry standard code documentation
Perform technical support processes and activities for the implementation of new or existing applications
Monitor the efficiency and effectiveness of application operations and troubleshoot potential defects as necessary
Evaluate new products and services to judge their suitability for use
Preliminary research and investigation of software and technologies
Coach and mentor peers on Salesforce and NetSuite development best practices
Other duties as assigned
Required Experience:
University degree or College diploma
5 years handson experience as NetSuite Developer
2 years handson experience as Salesforce Developer
NetSuite Application Developer Certification preferred
NetSuite Administrator and Foundation certifications are preferred.
Expert experience of SuiteScript SuiteFlow SuiteTalk and SuiteBuilder.
Experience with SuiteCommerce is preferred.
Experience working on DevOps pipelines e.g. Copado or similar
Experience with GitHub preferred
Salesforce developer certifications preferred
Salesforce Administrator certifications preferred
Proficient in Apex JavaScript and VisualForce
Strong written and verbal communication skills
Strong organization time management and multitasking skills
Ability to communicate with technical and nontechnical audiences
Ability to learn quickly and a continuous learning mindset preferred
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.