Technology Integration and Support Specialist

Technology Integration and Support Specialist

The McGillis School an established independent K8 school in Salt Lake City Utah has an opening for a fulltime nonteaching yearround Technology Integration and Support Specialist.

Our mission is to educate children and instill in our students a love of learning and the abilities to think critically live ethically and appreciate the value of each individual. Our school is built on the premise that diversity equity and inclusion matter. As a school founded on Jewish values culture and history we understand how vital it is to hear understand and learn from those who have been marginalized. We believe a diverse inclusive community is essential to a rich educational experience and we support each person in our community to reach their full potential. Commitment to this work is crucial for the longterm viability and success of our school.

The Technology Integration and Support Specialist ensures that the Schools technology platforms and infrastructure are reliable manageable and effective for educational and administrative needs. This position reports to the Director of Operations and routinely collaborates with the leadership team school personnel students and parents to plan implement and support the Schools technology needs.

The successful candidate will possess keen problemsolving skills the ability to work collaboratively and independently strong organizational and communication skills and a professional presence.

Responsibilities

• Proactively monitor troubleshoot and maintain systems
• Configure deploy manage and support a variety of enduser hardware and software including MacOS iOS ChromeOS Apple devices and Chromebooks
• Address technical issues and requests courteously promptly and efficiently for faculty staff students parents and guests
• Educate/train users by guiding and empowering them to solve problems independently while also supporting their growth
• Provide inclassroom support of devices applications and educational technologies
• Develop internal technical and enduser documentation
• Monitor and report inappropriate user account activity on the Schools network systems or equipment
• Provide AV support as necessary for presentations and events
• Maintain hardware inventory and evaluate software and hardware replacement needs
• Evaluate new software applications and hardware interoperability with school infrastructure
• Ensure network usability and security; execute network projects involving installation repairs upgrades and replacement of infrastructure devices in coordination with a thirdparty engineer
• Make recommendations to leadership regarding purchasing and technology project plans as needed
• Participate in duties as assigned attend meetings to contribute positively to the overall school community
• Participate in continued technical professional development

Qualifications

• 3 years of working experience in an educational technology related field
• Bachelors degree in an educational or technology related field preferred; High school diploma or equivalent required
• Strong ability and motivation to recognize identify diagnose and resolve a wide range of complex software and hardware problems
• Broad experience with Apple products and recent experience managing MacOS iOS and tvOS devices
• Ability to assess implement and maintain effective network and data security
• Experience supporting firewall devices network WiFi VPN device management
• Customer service mindset comfortable assisting others has an easytounderstand manner when working with all users
• Excellent verbal and written communication skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well and independently in a highpaced and at times stressful environment
• Experience with administration of GSuite
• Experience with and knowledge of Learning Management Systems and educational apps and software platforms

The McGillis School does not discriminate on the basis of race ethnicity religion culture belief socioeconomic status gender identity sexual orientation learning and physical abilities and more in administration of their educational policies admission policies scholarship and financial aid programs athletics hiring and other schooladministered programs.