ASSET Manager AMER-E Advanced Security Support Engineering Team ASSET
ASSET Manager AMER-E Advanced Security Support Engineering Team ASSET
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
08-04-2025
Job Description
Amazon Web Services (AWS) serves customers and developers who rely on storage compute and our other service capabilities. Our customers trust us to handle their data with airtight security measures which is something that we guarantee. AWS is growing rapidly and we are looking for a Security Services Manager to join our expanding Infrastructure Operations team.
As a Security Services Manager you will be tasked with driving operational security excellence within Data Centers while working with partner teams and leaders. The ideal candidate will manage communications and provide services as required. You will make suggestions on improving electronic surveillance and access controls. You will write and implement security process and procedures. Your position will require you to extract metrics and observe improvements by looking at hard data. The successful candidate must have a proven track record of customer service possess excellent verbal and written communication skills and demonstrate good judgment and critical thinking.
An ideal candidate for this role will be able to work at all levels from the theoretical knowledge of physical security principles to the practical application and realworld implementation of processes and measures. You must have a proven record of accomplishment in operations room/center dispatching data center security operations physical security customer service; and the ability to multitask.
Key job responsibilities
You will manage a chat queue phone communications generate and/or manage trouble tickets handle incoming chats and provide support to customers.
Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness
Experience with workflow ticketing and extraction/development of performance metrics
Configure physical security devices including cameras readers and panels.
Support daily operational security across a data center campus
Distill overarching security strategy into daily tactics to reach management goals
About the team
AWS Infrastructure Services (AIS) owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
1 years experience in an operations center control room environment or technical support experience
2 years experience with intrusion detection (alarm systems)
2 years experience with video monitoring systems (CCTV)
Experience with AWS networks and operating systems
2 years of control room/ operations room experience physical security or data center monitoring
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Security Services Manager you will be tasked with driving operational security excellence within Data Centers while working with partner teams and leaders. The ideal candidate will manage communications and provide services as required. You will make suggestions on improving electronic surveillance and access controls. You will write and implement security process and procedures. Your position will require you to extract metrics and observe improvements by looking at hard data. The successful candidate must have a proven track record of customer service possess excellent verbal and written communication skills and demonstrate good judgment and critical thinking.
An ideal candidate for this role will be able to work at all levels from the theoretical knowledge of physical security principles to the practical application and realworld implementation of processes and measures. You must have a proven record of accomplishment in operations room/center dispatching data center security operations physical security customer service; and the ability to multitask.
Key job responsibilities
You will manage a chat queue phone communications generate and/or manage trouble tickets handle incoming chats and provide support to customers.
Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness
Experience with workflow ticketing and extraction/development of performance metrics
Configure physical security devices including cameras readers and panels.
Support daily operational security across a data center campus
Distill overarching security strategy into daily tactics to reach management goals
About the team
AWS Infrastructure Services (AIS) owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
1 years experience in an operations center control room environment or technical support experience
2 years experience with intrusion detection (alarm systems)
2 years experience with video monitoring systems (CCTV)
Experience with AWS networks and operating systems
2 years of control room/ operations room experience physical security or data center monitoring
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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