Information Technology Business Systems Analyst Level III
Information Technology Business Systems Analyst Level III
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$ 83311 - 118097
1 Vacancy
Job Description
The Position
This is a continuous filing exam. Next filing cutoffs are at 5:00 pm on:3/18/25 6/18/25 9/18/25 12/18/25Level 1 $6942.60 $8863.58/monthLevel 2 $7709.92 $9841.44 /monthPerforms professional and technical duties analyzing and translating departments business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis.
The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority.Examples of Knowledge and Abilities
Knowledge of
- General operations services concepts terms and activities common to a comprehensive stateoftheart information technology systems program
- Principles methods and techniques used in designing developing testing implementing and maintaining computer software systems
- Software systems development lifecycle
- Data processing techniques including the types of hardware and software currently used to process data with different levels of complexity
- Basic project management principles and techniques such as organizing and managing a project developing schedules identifying critical paths and breaking down a project into individual tasks
- Structured analysis and database concepts
- Computer hardware and software systems similar to those being used by Sacramento County
- Tools and equipment used in testing the functionality of computer applications
- Principles and practices of troubleshooting computer software problems
- Principles practices and techniques of providing quality customer service
- Methods and techniques of developing and presenting technical documentation and training materials
- Principles and practices of record keeping
- Modern office procedures methods and equipment
- Information system development lifecycle and design principles using flowcharting techniques and prototype development tools
- Basic principles and practices of business operations and work flow analysis
- Business planning process
- Test plan and test case development and use
- ERP systems or other enterprise or other departmental business systems such as but not limited to SAP PeopleSoft Oracle Baan J.D. Edwards and CalWIN
- ERP or other enterprise or other departmental business system software and module configuration
- Application software including presentation spreadsheet and word processing applications
- Business systems applications in finance materials management (logistics) and/or human resources
- Methods of developing business process specifications
- Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems
- Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes
- Principles of public administration organization and management business information systems and practices
- Customers current business processes
- Time management and organizational skills
- Project management techniques
Ability to- Recognize problems; gather analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations
- Research design implement and maintain various software technology solutions including new technology in order to improve County processes or services
- Communicate technical information to a wide variety of users
- Interpret and explain pertinent County and Department policies and procedures
- Explain the values and limitations of services requested
- Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions
- Plan organize and prioritize multiple projects/assignments to ensure that deadlines are met
- Understand and utilize specialized technology terminology
- Interpret and apply technical information pertaining to computer and network systems
- Adapt quickly to changes in policies procedures assignments and work locations
- Communicate effectively both verbally and in writing
- Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment
- Prepare and maintain documentation for procedures processes and tables related to area of assignment
- Read comprehend apply and retain technical publications and documentation
- Conduct business process and needs analysis and propose technology solutions
- Develop information system designs flow charts report layouts and screen designs
- Use troubleshooting and analytical skills
- Apply technical competency with strong computer skills
- Understand the attitudes and perspectives of supervisors coworkers and customers
- Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation
- Communicate effectively verbally and in writing
- Utilize time management skills and multitasking capabilities
- Analyze evaluate and integrate business processes and procedures
- Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems
- Analyze complex business problems and develop appropriate solutions
- Work independently within established guidelines
- Develop and document business and technical enterprise processes functions and procedures
- Work effectively in a diversified team; guiding and supporting project team members
- Handle multiple and parallel projects of an ERP or other enterprise systems nature
Employment Qualifications
Minimum Qualifications
Either: 1. A Bachelors Degree or higher from an accredited college or university in Management Information Systems Information Technology Computer Science Business Administration Accounting Finance Human Resources Industrial Organizational Psychology Materials Management or other field closely related to the intent of the class.
Or: 2. Four 4 years of fulltime paid technical experience in the fields of business systems analysis applications development/implementation programming testing in an enterprise application database administration/analysis and/or application and business process support.
Or: 3. Four 4 years of fulltime paid experience in Sacramento County service providing user support in technology; system software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system.
Note: Education from an accredited college or university with major course work in Management Information Systems Information Technology Computer Science Business Administration Accounting Finance Human Resources Industrial Organizational Psychology Materials Management or other field closely related to the intent of the class may be substituted for the required experience listed in on a yearforyear basis; 30 semester units 45 quarter units) equal one year of experience.
Note: If the word experience is referenced in the minimum qualifications it means fulltime paid experience unless the minimum qualification states that volunteer experience is acceptable. Parttime paid experience may be accumulated and prorated to meet the total experience requirements.
Note: If the minimum qualifications include an educational or certificate/license requirement applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements please click here or speak to someone in our office before the cutoff date listed in this notice.
General Qualifications
Criminal History and Background Checks:
The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82602 Personnel Policies and Procedures B5 and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidates ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks credit history checks where authorized by Labor Code section 1024.5 Social Security Number verification professional license/registration verification military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.
License Requirement:
A valid California Driver License Class C or higher may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a casebycase basis.
Physical Requirements:
Some positions in this class may require the incumbent to be able to:- Distinguish between different colors.
- Lift equipment that weighs up to 50 pounds.
Individuals who do not meet these requirements due to disability will be reviewed on a casebycase basis.
Working Conditions:
Some positions in this class may require the incumbent to:- Work weekends holidays and nonroutine hours.
- Travel occasionally.
Probationary Period
The probationary period for this classification is twelve(12months.Application and Testing Information
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cutoff date. Clickhere to apply.
County of Sacramento
Department of Personnel Services
Employment Services Division
700 H Street Room 4667
Sacramento CA 95814
Phone; 711 California Relay Service
Email
InterOffice Mail Code: 094667
www.SacCountyJobs- Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cutoff date.
- Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cutoff date.
- Your application should highlight all relevant education training and experience and clearly indicate how you meet the minimum qualifications for the position as of the cutoff date.
- Application information must be current concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
- A resume may be included with your application however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIRE
Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked Supplemental Questions. Please be descriptive in your response.
Note:Responses of See Resume or See Application or copy and paste of work experience are not qualifying responses and will not be considered.- Supplemental Questionnaires must be submitted by 5:00 p.m. on the cutoff date. Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cutoff date.
- The supplemental questions are designed to elicit specific information regarding a candidates experience education and training. Responses should be consistent with the information on your application and are subject to verification.
- Please provide place of employment pertinent dates and concise descriptive and detailed information for each question.
- If a job included responsibilities applicable to several questions separate the different functions of the job to answer all the questions completely.
- Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
- If you have no experience write no experience for the appropriate question.
- For many individuals it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
- If the Supplemental Questionnaire is used in the Formula Rate exam failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire the candidates application and/or attachments will not be reviewed therefore a candidates responses to the questions should be accurate thorough detailed and complete.
FORMULA RATE EXAMINATION (Weighted 100
All candidates meeting the minimum qualifications by the cutoff date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance level recency progression and quality of candidates education training and experience. The candidates application or other materials will not be included in this examination. Therefore the candidates responses to the supplemental questionnaire should be thorough detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONS
Clickherefor Frequently Asked Questions (FAQs)
For information regarding County jobs:- www.saccountyjobs
Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives backgrounds abilities and diverse dimensions of our employees and residents. Through transparency courage innovation and trust we are committed to advance equity and transformational change.
We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process please contact our Disability Compliance Office at orCA Relay 711
Required Experience:
IC
Employment Type
Full-Time
