The Amazon US Wireless & Camera team is looking for a talented customerobsessed Senior Merchant Manager (SMM) to help shape the future of our 3rd party marketplace. The SMM role offers the unique opportunity to own a sizable portion of a fastgrowing category P&L while also driving large scale high visibility projects across a variety of internal teams.
The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership juggling multiple projects with competing deadlines and using data to identify and prioritize opportunities. They are analytical enthusiastic selfmotivated detailoriented customerfocused and have strong communication skills with the ability to handle ambiguity and influence employees at all levels of the organization.
Key job responsibilities
The SMM will have several key responsibilities within the Third Party 3P) Marketplace side of the business including:
Category strategy and ownership: Work closely with Leadership on planning and business strategy drive bestinclass customer experience and maximize unit and topline growth through timely analysis and action.
Business Development: Work closely with Marketplace teams to help recruit strategic sellers and drive sales in new categories.
Seller management: Identify and lead new Seller partnerships manage large Sellers and enhance the overall Seller experience with better selfservice and reporting resources.
Project management: Lead a variety of projects that impact both Consumer Electronics and the broader US business.
Customer Experience: Innovate with our sellers to drive optimal customer experience across the Camera 3P business.
The successful CMM must be able to:
Act as the business owner for their categories possessing a complete understanding of internal and external variables that impact our business (this entails owning forecasting monitoring understanding and reporting on the category along with responsibility for driving strategic projects to achieve business objectives)
Have a complete understanding of the customer needs both existing and potential and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience
Manage seller relationships manage supplier/partner contracts manage daytoday relationships and negotiate and secure deals and marketing funds from top sellers
Create business plans for new opportunities and develop and execute project plans for the launch of new features incorporating merchandising and pricing strategies
Coordinate among crossfunctional teams and communicate with internal and external stakeholders while meeting tight deadlines for high visibility projects
Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth.
About the team
Were inventing the future of retail right where Amazon began. Amazon has grown to become an integral part of customers lives and the Retail organization is at the center of that evolution. Were inspired by the idea of changing how people think about shopping and were looking for new team members who share our passion. Retail business and technology professionals are encouraged to think big and innovate the shopping experiences of the future. Every day in Amazons Retail organization offers an opportunity to challenge yourself and build something that improves the lives of shoppers.
Bachelors degree in Business Administration Economics Marketing Science Technology Engineering Mathematics Finance or related field
5 years of professional experience influencing internal and external stakeholders
5 years of Excel experience
Experience working with complex data sets
Experience communicating results to senior leadership
Experience delivering results by partnering with and influencing others
MBA or related Masters preferred
Excellent analytical and datamining aptitude
Demonstrated ability to manage multiple projects through prioritization planning and task delegation
Ability to think and react in a highenergy fast paced environment
Demonstrates creative problem solving by adapting frameworks or existing best practices to solve problems in a unique way
Proven ability to manage large and complicated projects with experience leading crossfunctional projects and teams
Strong proficiency in analysis tools including Microsoft Excel SQL and statistics software
P&L responsibility and experience delivering strong financial results
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126300/year in our lowest geographic market up to $208800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.