AES - Salesforce Vlocity- Manager Operate
AES - Salesforce Vlocity- Manager Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
ManagerJob Description & Summary
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities achieve operational efficiencies and harness the power of technology.Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales service marketing and customer relationship management.
To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purposeled and valuesdriven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.
As a Manager youll work as part of a team of problem solvers helping to solve complex business issues from strategy to . PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others recognise their strengths and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address substandard work or work that does not meet firms/clients expectations.
- Use data and insights to inform conclusions and support decisionmaking.
- Develop a point of view on key global trends and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages highlighting and summarising key points.
- Uphold the firms code of ethics and business conduct.
Required Skills:
Overall 10 IT experience and 7 years of SALESFORCE experience
Should have strong technical skills in Salesforce to provide solution architecture design tradeoffs and ability to decipher design choices.
Ability to provide technical leadership setting best practices including quality of design implementation maintenance and support.
Extensive experience in Force platform using Apex Lightning and LWC
Solid Implementation experience using Sales / Service / CPQ /Billing
Solid experience in Web services REST API and implementing common integration patterns between Force ERP and CRM systems.
Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft CPQBillingQuickBooks etc
Ability to define Data migration strategies considering data volumes external environments and migration approach.
Ability to address security complexities and design solutions aligning with Salesforce security models.
Should have managed multi environments multi regions complex project implementations and therefore able to define environmental and deployment strategies.
Experience in working with SLDS HTML CSS Ajax JavaScript jQuery
Should have good exposure to working prominent AppExchange products aligned to different industries.
Good experience with proposal activities like RFI/RFP analysis RAID analysis resource and effort estimation for Salesforce projects.
Extensive experience managing and delivering multiple projects using Agile Methodology
Preferred Skills:
Able to run practice initiatives and enable capabilities within the Salesforce practice
Good experience in articulating Point of Values and defining Goto market solution
Review releases from Salesforce on regular basis to determine new features that are appropriate for end users
Define and develop and follow best practices in salesforce
Able to handle data management inclusive of data load data translation data hygiene data migration and integration.
Proven ability to look at technical processes from a strategic standpoint and understand the interrelationships.
Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.
Proven track record of writing interpreting and managing deliverables of a consulting engagement.
Awareness of the changing Cloud ecosystem and adjust to new technologies methods and apps.
Strong communication skills and negotiation skills conflict resolution
Possess advance Salesforce certifications and Certified as Scrum Master
About Managed Services Application Evolution Services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients better.
Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while costeffectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and costeffective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a highpaced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Integrations Coaching and Feedback Communication Creativity Embracing Change Emotional Regulation Empathy Inclusion Integration Analysis Integration Architecture Implementation Intellectual Curiosity Learning Agility Middleware Development Optimism Process Automations Professional Courage Relationship Building RESTful API Salesforce APIs Salesforce Customization Salesforce Data Architecture 9 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
