Receptionist
Receptionist
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USD 22 - 24
1 Vacancy
Job Description
WARE is one of the nations largest and most expansive boiler rental service education and training companies. A familyowned business founded in 1952 WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service growth and generosity sets it apart with these core values serving as the foundation of the companys success.
Steam power plays a significant role in the daily operations of many large economic sectors such as health care education food and petrochemical among others poising WARE for expansive growth for years to come.
WARE is seeking a warm pleasant Receptionist to serve our customers visitors and employees ensuring all interactions and touchpoints reflect the organizations values and leave a positive memorable impression. The successful Receptionist candidate will thrive in our peoplecentered atmosphere helping protect and enhance the company culture by having the natural ability to build and maintain healthy longterm relationships.
The Receptionist serves as a Brand Ambassador for WARE responsible for managing the reception area and upholding the brands image and values through demeanor and cando attitude. The Receptionist will delight in the daytoday activities that make our business smoothly operate having the ability to pivot and cheerfully embrace change in highgrowth seasons. The successful candidate will model and promote an environment of Im here to help! and Lets figure it out together assisting employees with daytoday questions and requests for support.
Responsibilities:
- Answer all incoming customer phone calls with a sense of urgency via multiline phone system warmly and promptly responding with information assistance and/or directing calls to the appropriate person or department
- Act as a Brand Ambassador positively representing the organizations culture and values to customers guests and employees
- Ensure a positive and memorable experience for employees customers and guests by providing exceptional customer service
- Anticipate and address customer guest and employee needs promptly demonstrating attentiveness and empathy
- Manage guest first impressions offering beverages and ensuring guest general comfort
- Maintain a clean and organized reception area ensuring it reflects the companys brand and values
- Flexibly jump in to help with various company initiatives that engage and inspire our people
- Coordinate event meals and catering as requested
- Receive sort and forward incoming and outgoing mail
- Perform administrative and other duties as requested
Details:
- Full time inoffice hourly position (MondayFriday 8am5pm) $22$24/hr
- Paid vacation and holidays
- Health dental vision life and disability insurance
- Christmas bonus
- Opportunity for profit sharing
- 401(k) with company match
- High School Diploma or GED equivalent with 5 years fulltime receptionist/administrative assistance experience in an office environment in a peoplefacing and servicefocused position
- Professional attitude with exceptional verbal and written communication skills
- Strong discernment and judgmentmaking abilities
- Have a teamoriented approach with the ability to communicate effectively with a variety of groups such as team members senior leadership peers and community/outside contacts
- Demonstrate high levels of integrity discretion and the ability to use higher judgment when needed maintaining appropriate confidentiality as required
- Excellent interpersonal skills with ability to build relationships internally and externally
- Strong organizational skills that reflect proven ability to multitask and own the details
- Techsavvy adaptable to new software and programs
- Resourceful and decisive teamplayer with healthy confidence in personal abilities
- Proficient in Microsoft Office and working online
Employment Type
Full Time
