HVAC Truck Based Technical Team Lead Controls

Be part of the future!

We are one team dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

ShortTerm and LongTerm Disability

Employee Assistance Program

Wellness Program

And More!

What you will do:

Under general direction perform preventive maintenance repair installation and/or replacement of HVAC Controls Systems & Equipment Building Control Systems and occasionally Fire/Security Systems.

Mostly work will involve Johnson Controls Metasys brand of building automation systems and controls products.

How you will do it:

• Experience with programming and/or troubleshooting in one or more of the following brands of HVAC Controls products is highly desired: Johnson Controls Honeywell Siemens Delta Distech Carrier ALC and/or Andover. Experience with BAS communication protocols should include one of the following: BACnet MSTP BACnet IP N2 P1 Modbus and/or LON.
• Additionally Technical Team Lead shall assist branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and providing technical support and assistance with technical development for others in the HVAC Controls team.
• Ensures work is being performed in compliance with company state local and Federal legal requirements and operates on the job with the highest level of ethics.
• Properly completes all required company customer and service documentation.

What we look for:

Required

• High School Diploma or GED (Bachelors Degree preferred).
• At least 3 years of directly related work experience.
• Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all Technicians. Provides safety awareness and instruction to subcontractors on Johnson Controls work sites.
• Recognized as a Leader by peers while being a coach and mentor within the branch. Escalation point on technical issues and provides onthejob training for other technicians.
• Provides solutions to others on very complex system problems by either troubleshooting or advising how to resolve problems.
• Escalation point from the branch to the technical resource team in Milwaukee for critical issues. Viewed as an expert in given field by both employees and customers.
• Assists management with assuring proper field operational disciplines of other Technicians are followed.
• Regularly provides input on development and training needs of the branch.
• Assists in developing quotes and estimates for identified L&M work and submits to the Customer Service Manager or Customer Service Agent as appropriate.
• Assists with the identification of material needs required for service delivery.
• Assists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation.
• Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements upgrades and or repairs.
• Manages assigned work to meet a professional level of ontime and to the customer satisfaction.
• Provides consultant level services for customers related to building system repairs and enhancements.
• Ensures ultimate customer satisfaction levels with assigned customers.
• Conducts selfstudy (reading research and practice) to improve and maintain technical proficiency.
• Completes all training and certifications as required by the company.

HIRING HOURLY RANGE: $43.0065.00 (Hourly rate to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. This position includes a competitive benefits package. For details please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and nondiscrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.