Sales Customer Success Manager
Sales Customer Success Manager
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Job Description
Jd: Sales & Customer Success Manager
About MedTech World:
MedTech World is a rapidly growing global platform at the intersection of media events and capital dedicated to driving innovation in healthcare technology. Originally launched in 2020 to position Malta as a MedTech hub it has evolved into one of the industrys most dynamic ecosystems.
Our flagship event MedTech Malta brings together startups investors service providers hospitals and industry leaders to foster collaboration and accelerate advancements in MedTech and HealthTech. With operations spanning Europe North America the Middle East and Asia MedTech World provides a global stage for innovators to showcase cuttingedge solutions build strategic partnerships and shape the future of healthcare.
Sales & Customer Success Manager
Join our team as a Sales & Customer Success Agent at MedTech World! Youll be at the forefront of driving event participation helping clients discover tailored solutions. Excel in customer relationships optimise attendee experiences and contribute to our mission of advancing healthcare innovation. Your dynamic role awaits!
RESPONSIBILITIES:
- Achieve growth and hit sales targets by successfully managing the sales process;
- Generate own leads as well as convert inbound inquiries;
- Design and implement a sales plan that expands the companys customer base and ensures its strong presence;
- Prepare and deliver appropriate sales presentations;
- Build and promote strong longlasting customer relationships by partnering with them and understanding their needs
- Present sales revenue and expenses reports and realistic forecasts to MedTechs core team;
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Be willing to travel overseas to exhibitions and conferences
- Upsell and crosssell to clients to maximise revenue;
- Gather feedback from customers or prospects and share it with internal teams;
- Set up meetings with potential clients and listen to their business needs;
- Accompany your clients throughout exhibition opportunities;
- Provide excellent account management to your clients before and during the events;
- Generate speaker and participant leads;
- Any other ad hoc tasks related to MedTech Worlds Team.
REQUIREMENTS:
- Proven work experience as a sales account manager or sales account executive;
- Handson experience in sales and an ability to deliver excellent customer experience;
- Knowledge of CRM software and MS Office including MS Excel;
- Understanding of sales performance metrics;
- Excellent communication and negotiation skills;
- An ability to deliver projects and answer inquiries on time;
- Business acumen with a problemsolving attitude and a will to learn;
- BSc degree in Business Administration Marketing or any other relevant field would be appreciated.
- Knowledge of the Digital Healthcare and Medtech industry as well as emerging technologies will also considered an asset.
Kindly attach an updated CV to the application. Any other questions can be directed to
Required Experience:
Manager
Employment Type
Full-Time
