Applications Administrator
Applications Administrator
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Job Description
Description
The applications administrator manages all aspects of designated applications within Tylers application environment. This includes design architecture availability reliability performance monitoring and security of those applications. The application administrator also works with affected groups in the organization to ensure that upgrades and application changes/enhancements are tested and documented thoroughly. Responsible They are responsible for implementing these updates into the test disaster recovery and production environments. The administrator also continually helps evaluate the current solutions to make sure they fit our business model and helps evaluate new potential solutions. This position primarily administers one core application but may also maintains secondary responsibilities with other applications as necessary.
Responsibilities
Administers the applications infrastructure user access and application deployment taking a prominent role in implementing across the organization. Support the installation configuration security operation and maintenance (usually outside of regular business hours) of all designated applications.
First line of day to day support.
Liaise with IT Infrastructure Networking and other groups on future strategy of platform capacity planning upgrades etc.
Continually analyze propose and adapt current business requirements and map to applications.
Develop and maintain custom reports.
Create/modify SQL scripts for data mining.
Participate in the integration process with other enterprise systems.
Qualifications
Bachelors degree in computer science or related field or related years of experience
Typically requires 3 years of application or IT experience
Cerfitication in designated application preferred
Good knowledge of customer support and call center processes
Good knowledge of SQL scripting and data mining
Strong knowledge of business applications and the ability to develop and maintain custom reports dashboards validation rules and custom workflow
Good understanding of TCP/IP and Microsoft networking
Strong analytical and problem solving skills
Strong attention to detail
Able to find root causes of problems and quickly determine efficient solutions
Can anticipate risks and mitigate in the moment
Comfortable under highstress and exhibits poise and focus
Strong verbal and written communication skills
Excellent interpersonal skills
Effectively prioritize multiple issues and provide resolution of application functionality questions
Strong ability to learn new business applications quickly
Other skills will be required dependent on the application for which the position will be responsible.
Required Experience:
Unclear Seniority
Employment Type
Full Time
