Customer Service
Customer Service
Posted on :
08-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Customer Care Executive (OBCC)
Job description
Candidate should have an experience in inbound calls or any other banking related experience in call center.
Candidate should speak languages Malayalam Hindi English.
- Handle a large volume of inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the companys products and services to go offscript when necessary
- Identify customer needs research issues resolve complaints and provide solutions
- Maintain ownership of calls throughout the lifecycle of a callers request including followups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiently.
Ability to commute/relocate:
Ulsoor Bengaluru Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelors degree or equivalent High school diploma related education or certification is a plus. (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
- Any added language (Preferred)
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
