Associate Manager Operational Technology Endpoint Solutions Engineer
Associate Manager Operational Technology Endpoint Solutions Engineer
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Job Description
SC JOHNSON IS A FIFTHGENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years building iconic brands that win the hearts and minds of consumers such as Raid Glade Ziploc and more in virtually every country around the world. Together we are creating a better future for the planet for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
The Associate Manager Operational Technology (OT) Endpoint Solutions Engineer is a member of the End User Productivity (EUP) team. EUP is a global team that manages and delivers client solutions to meet current and future business needs ensuring value realization in the shortest possible timeframe. EUP oversees Microsoft 365 physical and virtual endpoints collaboration spaces enduser enablement and related services.
This position is an individual contributor role responsible for working directly with our manufacturing and RD&E teams to understand their endpoint requirements (computers and mobile devices) identify technology gaps and develop standardized solutions to be implemented on a global scale. In this role you will also evaluate and maintain endpoint standards for our IT environment.
This is an onsite role in Racine WI.
KEY RESPONSIBILITIES
Serve as the End User Productivity liaison to the manufacturing and RD&E teams. Through this relationship work to gain a comprehensive understanding of their endpoint landscape and any issues or shortcomings they are experiencing
Coordinate with the EUP endpoint team to build secure solutions that address the needs of manufacturing and RD&E using tools including Autopilot Intune SCCM and JAMF
Develop and enforce hardware standards to make the user experience more consistent when using IT/OT devices such as: ruggedized laptops and tablets industrial PCs (IPCs) laptops desktops iPads and Apple TVs
Collaborate with the Digital Strategy & Transformation team to ensure standard and policy alignment with global manufacturing and RD&E strategies
Participate in designing and implementing hardware architectures that support the organizations operational needs while adhering to security requirements
Develop and maintain a process to initiate the review and replacement of current IT/OT endpoint and peripheral standards based on vendor device lifecycles
Assist with the decommissioning of legacy endpoint services remaining in the environment including filelevel encryption (EFS) computer imaging process (MDT) and onpremises BitLocker drive encryption (MBAM)
REQUIRED EXPERIENCE YOULL BRING
Bachelors degree in Information Technology Computer Science or a related field
5 years relevant work experience
3 years of experience with Information Technology (IT)/ Operational Technology (OT) endpoint management or a related field
PREFERRED EXPERIENCES AND SKILLS
Experience with hardware standards development and enforcement
Strong communication and interpersonal skills to effectively liaise between different teams with both technical and nontechnical audiences
Ability to work with a globally dispersed client base
Strong analytical and problemsolving skills evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable operational plans and involves others as needed
Working knowledge of endpoint management tools such as Autopilot Intune SCCM and JAMF
Proven track record of developing and implementing standardized solutions on a global scale.
Problemsolving skills to identify technology gaps and develop appropriate solutions.
Experience coordinating and managing projects related to endpoint solutions
JOB REQUIREMENTS
Full Time
Remote work available once a week for eligible employee
This role is not eligible for relocation
BENEFITS AND PERKS
SC Johnsons total compensation packages are at or above industry levels. In addition to salary total packages may include bonuses longterm incentives matching 401(k) contributions and profit sharing based on company profitability job level and years of service. As a family company were committed to providing benefits such as subsidized health care plans maternity/paternity/adoption leave flexible work arrangements vacation purchase options recreation and fitness centers childcare counseling services and more.
Inclusion & Diversity
Were a global business with people from every culture ethnicity race religion gender identity sexual orientation age and ability. We recognize the breadth of human experience and we work to celebrate it. It is our goal to build a diverse inclusive and supportive work environment where all people can thrive.
Were committed to ongoing efforts that help us attract hire and retain diverse talent who want to build a positive inclusive environment. Read more about our ongoing initiatives at Together
At SC Johnson we strive to create a positive inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.
Equal Opportunity Employer
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race color religion gender marital status sexual orientation national origin ancestry age gender identity gender expression disability citizenship pregnancy veteran status membership in any active or reserve component of the U.S. or state military forces genetic history or information or any other category protected by law.
Accommodation Requests
If you are an individual with a disability and you need an accommodation or other assistance during the application process please call our Human Resources department at or email your request to . All qualified applicants are encouraged to apply. Download the EEO is the Law posterfor more information.
Required Experience:
Manager
Employment Type
Full-Time
