Job Opportunities Account Representative 78641
Job Opportunities Account Representative 78641
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Job Description
Location: Ottawa ONOntarioCanada
Job ID:78641
We Elevate... Quality of urban life
Our elevators escalators and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team youll discover meaningful work that enhancesquality of life for communities and contributes to making places more accessibleinclusive and sustainable for all. We combine innovation safety and high ethical standards ensuring respect bothamong colleagues and for the world around us. By joining us you dont justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.
WithCanadianHeadquarters in Toronto Ontario Schindler Elevator Corporation specializes in latesttechnologyengineering as well as mechanical and microtechnology products designedand rigorously tested for comfort efficiency and reliability. Schindler productscan be found in many wellknown buildings throughout Canada includingScotia Plaza Bay & Adelaide Edmonton Arena Calgary Airport andVancouver Canada Line.
Join us as a
Account Representative
Your main responsibilities
The Account Representative New Installations (NI) & Modernizations (may include Large Projects) identifies opportunities through key customer contacts and industry information. This role locates sources for sale of company products and services prepares documentation for prospective and current customers and ensures it is communicated appropriately.
Portfolio Growth and Retention
- Understand financial goals and expectations of company and meet and/or exceed assigned sales and customer objectives
- Plan develop and implement NI and Modernization sales strategies to lead negotiations that are consistent with internal strategy while at the same time reflective of customer requirements and competitive offerings
- Assemble and present information for New Installation and Modernization offerings
- Identify and pursue potential customers to drive and support strategic growth objectives
- Analyze customer needs and secure desirable business through application of company products and services
- Support Existing Installations Sales in obtaining maintenance agreements and renewal of existing agreements through offering modernization solutions
- Source analyze communicate and apply competitive data for competitive advantage to company and provide recommendations for market target pricing
Process/Project Management and Administration
- Develop sales proposals for NI & Modernizations and prepare estimates for the sale of company products and services
- Assure full utilization of systems and follow best demonstrated practices (BDP)
- Prepare and maintain required customer information and files in accordance with established procedures
- Work in cooperation with Contract Control on sales contract agreements
- Accounts receivable management for assigned accounts and expedite final payment on new installation/modernization projects when the elevator is completed
- Participate in company professional development programs to enhance working knowledge of elevator company products services and procedures
- Work in cooperation with Fulfillment Team to ensure proper project management e.g. complete booking papers and design details upload project data material ordering
Customer and Account Management
- Build and maintain favorable client relationships
- Ensure customer needs or enquiries are met in a prompt professional manner through effective communications and follow customer complaints to satisfactory resolution
- Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized
- Assist architects and/or developers with application of company products through layout data and specifications
What you bring
- Bachelor Degree preferably in Business Administration or Engineering
- Proficient in MS Office
- Communication: Communicate clearly and articulately
- Bilingual: Fluent in English and French (verbal and written)
- Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
- Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers acceptance
- Persuasion: Motivate customers to act or react in a manner to support business growth
- Presentation: Ability to present materials clearly and engage audience
- Problem Solving: Ability to fully understand the problem assess responsibility explore alternatives develop creative solutions and negotiate settlements
- Teamwork: Ability to interact with all levels and be an integral part of the operation
Whats in it for you
- Competitive Salary (commensurate with experience)
- Competitive Bonus Incentive Program or Commission Plan
- Wide range of professional and leadership development opportunities
- Competitive Extended Health Dental & Vision Plans
- Generous Paid Time Off Plans
- Tuition Reimbursement Program
- Competitive Group RRSP with Company Match
We Elevate Your Career
Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey Join #TeamSchindler!
Discover more on our career website.
By submitting this application you consent to allow Schindler ElevatorCorporation to share your application details (including your personalinformation) with our thirdparty recruitment partners and affiliate companies.
At Schindler Group we value inclusion and diversity and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age race ethnic background color religious affiliation union affiliation gender gender identity sexual orientation marital status national origin nationality genetics and health disability or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
