Client Business Development Programme Manager
Client Business Development Programme Manager
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Job Description
Job Title
Client & Business Development Programme ManagerJob Description Summary
Job Description
Client & Business Development Programme Manager
Location London
We have a great opportunity for a Client & Business Development (BD) Programme Manager. You will play a key role in providing comprehensive support to the Client & BD Team to ensure seamless account operations and client satisfaction. This individual will also assist Pursuit Leads in identifying new business opportunities.
Key Responsibilities:
- Account Support: Prepare detailed reports presentations and proposals for client meetings providing ongoing support to the Account Manager in managing daytoday account activities.
- Client Engagement Tracking: Maintain and update the Engagement Tracker for all key clients and pursuits. Work in collaboration with the Marketing & Events Team to ensure key events and client insights are recorded highlighting client alignment and market trends.
- CRM Meetings: Chair CRM meetings and ensure action items are captured and tracked effectively to meet client objectives.
- Sales Support: Assist in identifying new business opportunities within existing client accounts. Support the pursuit team in managing active pursuits and tracking their progress.
- Market Knowledge: Stay informed about industry trends Cushman & Wakefields services and the competitive landscape. Track movements within key clients and pursuits sharing market insights that align with business objectives.
- Collaboration: Partner with crossfunctional teams to ensure client requirements are met and projects are delivered on time and within scope.
- Internal Awareness: Support the Client & Business Development Team by sharing case studies wins and key growth statistics with the wider UK business team through a monthly update.
- Framework Management: Overseeing mailbox communications framework reporting and portal maintenance to efficiently manage Public Sector RFQs/ITTs ensuring accurate data management and timely submissions.
Knowledge and Experience:
Proven experience in account management or a similar support role.
Familiarity with CRM systems and engagement tracking tools.
Proficient in preparing reports presentations and proposals.
Experience in coordinating with crossfunctional teams.
Real estate industry experience is an added advantage but not required.
Skills and Personal Qualities:
Strong organisational and multitasking abilities with a proactive and detailoriented approach.
Excellent communication and interpersonal skills with the ability to collaborate effectively within a team.
Strong analytical and problemsolving skills to address client needs.
Adaptability and a willingness to learn and grow in a fastpaced environment.
INCO: Cushman & Wakefield
Required Experience:
Manager
Employment Type
Full-Time
