Print QA Team Manager Amazon
Print QA Team Manager Amazon
Posted on :
08-04-2025
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1 Vacancy
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Job Description
Print Quality Assurance (PQA) ensures book files meet our Guidelines prior to becoming available for customer purchase. These files would have already passed through the first stages in the publishing process. The PQA check determines whether or not the file will become available for customer purchase based on whether the files will print correctly according to manufacturing standards and whether the files or metadata could potentially mislead readers who are purchasing the books.
Implement associate coaching and identify holes in training based on trends
Effectively answer questions for Quality Assurance Leads/SAs and guide them to achieve the business goals
Work autonomously to meet targets and timelines
Meets and Drives productivity targets
Analyze metrics identify performance trends and report data to management
Track and manage individual performance and suggest opportunities for professional growth
Serve as role model by displaying good judgement positive work ethic and interpersonal skills
Foster effective relationships with both QAAs QASs and the QAL in a team environment
Maintain schedule adherence for the team
2 years of team management experience
Knowledge of Microsoft Office products and applications especially MS Excel Word & PowerPoint at an advanced level
Experience leading process improvements
Knowledge of databases (querying and analyzing) such as SQL MYSQL and ETL Manager and working with large data sets
Knowledge of Lean Kaizen Six Sigma concepts
Experience in managing critical operational processes with SLA responsibility
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Implement associate coaching and identify holes in training based on trends
Effectively answer questions for Quality Assurance Leads/SAs and guide them to achieve the business goals
Work autonomously to meet targets and timelines
Meets and Drives productivity targets
Analyze metrics identify performance trends and report data to management
Track and manage individual performance and suggest opportunities for professional growth
Serve as role model by displaying good judgement positive work ethic and interpersonal skills
Foster effective relationships with both QAAs QASs and the QAL in a team environment
Maintain schedule adherence for the team
2 years of team management experience
Knowledge of Microsoft Office products and applications especially MS Excel Word & PowerPoint at an advanced level
Experience leading process improvements
Knowledge of databases (querying and analyzing) such as SQL MYSQL and ETL Manager and working with large data sets
Knowledge of Lean Kaizen Six Sigma concepts
Experience in managing critical operational processes with SLA responsibility
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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