Service Engineer
Service Engineer
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Job Description
We are Ultra Precision Control Systems
Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our success which is why we are dedicated to fostering a safe working environment and a positive culture where every staff member feels valued and respected.
We solve our customers problems providing engineering solutions to safety and mission critical challenges in the air and on the ground. Our solutions can be found in the latest military aircraft and vehicles in civil aircraft and in unmanned vehicles.
We also offer innovative products optimised to support the unique challenges of the dismounted soldier. We help to ensure our customers get to where they need to be safely achieve their objectives and keep on going back.
Flexible Working
Wherever possible we will consider a variety of working options to suit your lifestyle whether that be hybrid home/office working flexible working and part or full time employment. Its the innovating and empowering values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise our business is our people.
Job Description
Based: AberdeenThe Service team at Ultra Intelligence & Communications C2I is looking for a Service Engineer.
In this role you will provide a high level of service to customers for their equipment supplied by Ultra. This includes installation and commissioning and also maintenance testing and repairs.
Key Responsibilities:
Complete scheduled maintenance on Ultra systems in accordance with current maintenance routines.
Fault diagnosis and repair of Ultra supplied equipment in Aberdeen workshop and onshore/offshore at customer sites ensuring all test procedures and site records are accurately updated.
Join the Helpdesk rota submitting weekly status reports to customers.
Join the oncall and standby Engineer rotas.
Provide technical support and resolve faults on Ultra systems.
Provide estimates (time & materials) for tasks and deliver to them.
Escalates problems which are blocking progress of own work.
Adhere to company practices and policies especially health and safety and report any issues.
Responsible for quality and timeliness of own work.
Manage security of information as defined in the Security policies
Manage records and arrange for the repair of customer returned items as directed and in accordance to Ultra processes.
Installation and commissioning of Ultra supplied equipment and systems at customer sites.
Document all activities including Site Reports Defect Reports Delivery Notes and Job Cards.
Liaise with and provide technical support to other departments such as Projects Production and Development.
Writing of technical reports specifications and test procedures.
Provision of practical engineering support to other activities within Ultra where time and priorities permit.
Plan travel arrangements and maintain records of expenditures for site visits.
Required Skills & Experience:
Essential
Experience installing maintaining and repairing complex electronic systems in an offshore or marine environment.
Good understanding of IT Networks and Software based solutions.
Methodical approach to problems with good attention to detail and accurate record keeping.
Basic skills in wiring and mechanical fitting and use of both bench and hand portable test equipment.
Desirable
Knowledge of installing testing and commissioning of electronic equipment and systems.
Current experience of supporting marine electronic equipment on vessels.
Experience in maintaining unfamiliar equipment/systems.
Knowledge of Permit to Work and Risk assessments.
Supporting equipment at customer premises.
Required Qualifications:
ONC / HNC / HND or Degree in Electronic / Electrical Engineering or related discipline or qualified by experience.
Full driving licence
Working at height
BOSIET Offshore Survival Medical MIST
Ability to obtain SC Clearance
COMPEX
#LIDC1
#LIonsite
#IC
Nationality Requirements
Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria.
Diverse & Inclusive Employer
Ultra PCS is an equal opportunities employer that values diversity inclusion equity and equality. Underpinned by our values behaviours and policies we want you to feel empowered to be your best and authentic self.
We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking and ultimately ensure we continue delivering on our commitments to our customers.
We do not discriminate based on race religion colour national origin gender identity sexual orientation age marital status veteran status or disability status and welcome applications from all candidates.
Employment Type
Full-Time
