Engineering Manager Customer Support
Engineering Manager Customer Support
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Job Description
Company:
Boeing Ukraine LLCBoeing Ukraine is currently looking for Engineering Manager for 737NG/MAX Fuselage in Customer Support to join their team in Kyiv Ukraine.
Primary Responsibilities:
Manages employees performing engineering activities within Customer Support while ensuring safety first time quality and ontime performance.
Oversees development of technical responses to airline customer inquiries on airplane systems operations and including troubleshooting of aircraft systems issues.
Ensures coordination with design and suppliers to drive quality and safety into the technical support provided to customers.
Helps to manage positive shift handovers with Systems Service Engineering in California USA and all other global partners.
Develops and executes project and process plans implements policies and procedures and sets operational goals.
Develops and maintains relationships and partnerships with customers stakeholders peers partners and direct reports.
Provides oversight and approval of technical approaches products and processes and provides technical guidance to resolve engineering issues.
Proactively communicates with employees peers and customers. Keeps others informed by communicating project status conducting and participating in team meetings providing presentations and listening to employee concerns and suggestions.
Manages develops and motivates employees.
Basic Qualifications (Required Skills/Experience):
Bachelor Master or Doctorate of Science degree from an accredited course of study in engineering computer science mathematics physics or chemistry.
3 years of experience in support of aerospace products which should include commercial and/or military airplane.
2 years of experience leading an engineering team.
Existing rights to work in Ukraine.
Preferred Qualifications (Desired Skills/Experience):
Proven ability to embrace change lead continuous improvement and treat safety and quality as top priorities.
Experience in airplane systems operations (example: Avionics Electrical Power/Lighting Environmental Controls Flight Controls Interiors Mechanical/Hydraulic etc.
Experience in airplane maintenance operations.
Experience leading complex projects.
Experience in developing and maintaining relationships/partnerships with airline customers suppliers stakeholders and partners.
Knowledge of industry trends (customers regulators competitors etc.
Willingness and ability to manage ambiguity and turn it into action.
At Boeing we care deeply about the wellbeing of every employee. Some of the benefits open to you include:
Market competitive salary and bonuses.
Medical insurance for you and your family (Health plan includes medical surgical and dental care planned and emergency inpatient treatment ambulance service and prescription ).
Life insurance.
Sport reimbursement.
Wellbeing support.
Professional skills development via educational assistance program and certification.
Benefit from Employee Recognition Program.
Cooperate and exchange knowledge with the worldclass global engineering team.
Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Required Experience:
Manager
Employment Type
Full-Time
