Program Assistant Older Adult Services

POSITION SUMMARY:

Catholic Charities of Santa Clara County is seeking a dynamic and culturally sensitive Program Assistant to support the implementation of the Intergenerational Cultural Connections Program. This innovative program aims to enhance the social engagement cultural exchange and wellbeing of older adults 60 through nutritionfocused intergenerational activities bringing together seniors students and community volunteers. The Program Assistant will play a key role in coordinating program activities managing volunteers and ensuring smooth daytoday operations at two senior centers: John XXIII MultiService Center and Eastside Neighborhood Center. This is a fulltime position and reports directly to the Program Director.

This is a temporary fulltime nonexempt position. Estimated end date of assignment is March 30 2026.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Program Coordination:
  • Assist with planning and implementing intergenerational activities such as cooking demonstrations cultural celebrations and gardening projects.
  • Coordinate logistics for scheduled events including setup materials and participant communication.
  • Collaborate with the Program Director to maintain an organized program calendar.
• Volunteer Coordination:
  • Support the Agency Volunteer Coordinator and Program Director in recruiting training and coordinating student and other volunteers to support program activities.
  • Ensure volunteers understand their roles and have the necessary resources to succeed.
• Participant Engagement:
  • Conduct participant intake and orientation including gathering demographics and ensuring seniors are connected to appropriate services.
  • Develop rapport with seniors providing culturally sensitive support to enhance their engagement.
  • Facilitate communication and foster connections between seniors and volunteers.
• Outreach and Marketing:
  • Assist with creating and distributing culturally appropriate outreach materials (e.g. flyers event announcements) in multiple languages including English Spanish Vietnamese and Chinese.
  • Represent the program at community resource fairs and outreach events.
• Data Collection and Reporting:
  • Administer participant surveys to evaluate program effectiveness and satisfaction.
  • Maintain accurate records in CCSCCs database and provide data for required reporting.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE

• Minimum of a high school diploma or equivalent required; Associates or Bachelors degree in social work gerontology or a related field preferred.
• At least 1 year of experience in program coordination volunteer management or community services (experience with senior populations a plus).
• Direct experience working with seniors or in seniorfocused programs particularly in community or nonprofit settings.
• Experience working with culturally diverse populations particularly Latino and Asian communities.
• Experience in coordinating and facilitating events including scheduling logistics and participant communication.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES

• Strong organizational and timemanagement skills.
• Excellent interpersonal skills with the ability to build relationships across generations and cultures.
• Ability to plan and implement workshops and public presentations planning.
• Proficiency in Microsoft Office Suite and familiarity with client databases.
• Multilingual skills (e.g. Spanish Vietnamese Chinese) strongly preferred.

PHYSICAL REQUIREMENTS

• Ability to work at a desk or standing for extended periods of time.
• Ability to use a computer workstation.
• Ability to lift up to 25 lbs.

OTHER QUALIFICATIONS:

• Criminal background check via Livescan fingerprint
• Must have TB test performed and submit results
• Automobile valid drivers license and auto insurance per agency policy; or have access to reliable transportation

HOURS AND OTHER CONDITIONS:

• Standard office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. with evening and weekend workshops meetings and off hours support as needed.
• This is a temporary fulltime nonexempt position.