Senior System Administrator - Salesforce
Senior System Administrator - Salesforce
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Job Description
Overview
The Senior System Administrator Salesforce will be responsible for the design configuration development testing documentation and deployment of CRM solutions on the salesforce platform. The solutions encompass the sales and service clouds. The Senior System Administrator Salesforce must possess good interpersonal skills as he/she will partner with business analysts end users and IT personnel to create and implement end to end solutions aligned with PowerSchool processes. As a key member of the Application Administration team the Senior System Administrator Salesforce will be a key player in enhancing how PowerSchool uses Salesforce. Candidates must be selfmotivated and able to work with minimal supervision.
Responsibilities
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Responsible for the SFDC configurations and customizations needed to deliver the desired solution.
- Perform administration of the Salesforce instance including managing fields/relationships workflow rules approval processes page layouts security validation rules email notifications custom buttons/links etc.
- Develop or enhance custom objects Visual Force pages APEX classes triggers and services reports dashboards and workflows.
- Work collaboratively across teams and/or independently to design and build solutions on the Salesforce platform includingWeb Services APIs Apex and Visualforce.
- Provide guidance on solution requirements technical design integration architecture and solution recommendations.
- Implement new enhancements including creation of custom objects workflows validation rules approval processes flows flow triggers and email alerts.
- Integrate Salesforce with other platforms
- Implementations change control from development sandboxes to production and across the development lifecycle. Ensure that all necessary changes are documented reviewed tested and approved before being deployed
- Log and track identified system problems and work with Salesforce team through resolution
- Implement and govern security related to profiles permission sets roles sharing settings and login access policies
- Understand all aspects of Salesforce configuration and technical/functional capabilities including all changes and potential system implications related to the Salesforce release upgrades.
- Apply change management processes for documenting communicating and testing code releases from Sandboxes to Production environments.
- Manage and configure Salesforce integrations including custom integrations.
- Proficient in Lightning Platform and capabilities.
- Manage new user setups and deactivation
- Implement and govern security related to profiles permission sets roles sharing settings and login access policies
- Research and stay current on security and maintenance related items by utilizing Trust.salesforce or other pertinent sites and or tools
- Regularly audits data to uncover data integrity issues and/or opportunities for process improvement.
- Maintains updated system documentation and Salesforce policies/procedures.
- Serve as a subject matter expert on items related to Salesforce third party integrations and AppExchange
- Remain current on new Salesforce features and functionality and providing recommendations for process improvements
Qualifications
To be considered for and to perform this job successfully an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
Qualifications include:
- Bachelors Degree in Computer Science Engineering or related technical field preferred
- 4 years experience in technical implementations of Salesforce CRM or similar role
- Salesforce Certified Administrator required
- Salesforce Certified Advanced Administrator desired
- Salesforce Certified Platform Developer desired
- Experience with CPQ systems such as Salesforce CPQ required
- Competent with Apex and Visualforce
- Proven ability to independently perform development testing implementation documentation and updates as it relates to the SalesForce software and system administration
- Experience with FinancialForce a plus
- Handson experience managing sales operations processes
- Business Analyst experience a plus
- Extensive experience with custom objects
- Strong understanding of Marketing Cloud Sales Cloud and Service Cloud
- Builds relationships and works well across functions
- Can work independently as well as with a team
- Good analytical skills and ability to distil salient points from large data
- Ability to communicate and explain complex numbers across functions and levels of the organization
- Possess a strong analytical and communication skills both written and verbalPrioritize tasks manage time effectively and work on projects in parallel
- Must have the ability to make recommendations to effectively resolve problems or issues by using judgement that is consistent with standards practices policies procedures regulation or government law
- Willingness to learn new technologies selfmotivated
- Ability to act quickly and iterate to achieve results
EEO Commitment
EEO Commitment
PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process please let us know by emailing
Required Experience:
Senior IC
Employment Type
Full-Time
