NOC Analyst Government

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at the customers site.

AT&T Global Public Sector is a trusted provider of secure IP enabled cloudbased network solutions and professional services to theFederal Government. We are dedicated to recruiting developing and empowering a diverse highperforming workforce that is passionate about what they do committed to our shared values and dedicated to our customers mission.

AT&T has an opening for a NOC Analyst to provide remote support to the Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) in providing Network Operations in a 24x7x365 environment.

Job Duties/Responsibilities:

This role will include but will not be limited to the following responsibilities:

• Provide alarm monitoring/response any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process.
• Troubleshoot network systems when necessary and make improvements to the network.
• Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts
• Manage and administer a range of network operations tools applications to include Juniper firewalls Cisco Firewalls Cisco WLAN Extreme Management Center (XMC) and Extreme NAC.
• Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance.
• Experience with operating and maintaining a Softwaredefined Wide Area Network (SDWAN) architecture.
• Experience working with cloudbased networks.
• Support all operational security requirements for network devices and network operations tools applications
• Support of the following NOC functional areas that include but are not limited to:
• Wireless LAN
• Firewall management
• Internet Protocol (IP) address management
• Domain Name Server (DNS) administration Understand dynamic multipoint VPNs
• Strong written and verbal communication skills
• Establish plans and goals for self that meet the customer current or future projects needs
• Prepare or participate in preparing NOC performance reports as required
• Monitor create edit and enforce all standard operating procedures processes and timelines

Required Clearance

Public Trust #publictrust) #clearable)

Required Qualifications:

• Bachelors degree in related field or equivalent experience
• 5 years of experience in IT support or related field preferability in network engineering or operations
• 2 years of experience providing network support in one or more of the following areas:
• Juniper SRX Firewalls configuration troubleshooting Policy configuration
• Wireless Access Point (enterprise level) Management and Administration
• Cisco ISE 3.0 (or later) configuration of access/authorization policies
• Cisco CCNA or Cisco CCNP certification required within 60 days of start nonwaivable
• At least one of the following networking certifications by day one of hire:
• Implementing Cisco SDWAN Solutions v2.
• AWS Certified Solutions Architect Associate
• Microsoft Azure Networking Solutions (AZ700
• CompTIA Cloud
• Experience troubleshooting and fixing LAN/WAN network incidents
• Availability to work night shift hours (generally 9PM to 7AM) and weekends to support mission requirements
• Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process

Desired Qualifications

• Experience using and managing SPLUNK search heads
• Experience in Windows 2012 or higher and/or Linux server administration
• Cisco CCNP certification
• Juniper JNCIASEC certification
• Extreme certifications covering switching or network access control
• Ability to obtain Top Secret/SCI security clearance if required.

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.