Sr Lab Support Specialist

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer.

Unity Lab Services provides a single source for integrated lab service support and supply management. Our customized service offerings and worldclass service experts have the flexibility and experience to uniquely address our customers laboratorys business needs.

• Use inventory/order management electronic systems to perform the following activities: onsite program replenishments and disbursements receiving putaway stock rotation cycle counts order entry and expediting customer service call resolution product returns and backorder processing
• Perform laboratory services such as order delivery glassware processing biological waste processing chemical inventory receipt/reconciliation and media preparation
• Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
• Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes.
• Be involved with safety programs such as hazard identification inspections and incident reporting/investigation as required.

Education

High school diploma or equivalent required.

Experience

2 years of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus.

Knowledge Skills Abilities

• Strong verbal and written communication skills and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientifics values including confidentiality.
• Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multitask and meet due dates as needed.

Physical Requirements / Work Environment

• Works primarily at customer sites which may require independent work. Work areas may include spaces where chemicalbased allergens are in use (such as penicillin tetracycline etc)
• Depending on the area of the building personal protective equipment may be worn including lab coats coveralls hoods facemasks hairnets safety gloves steeltoe shoes (required for all colleagues) bump hats and/or safety glasses.
• Regularly required to lift 30 40lbs and up to 50lbs occasionally.
• Regularly use equipment including pushcarts pallet jacks mobile cylinders forklifts etc. to push/pull up to 100lbs
• Regularly required to stand walk and conduct manual material handling (twisting bending reaching lifting etc. for prolonged periods.
• Ability to work in environments with varied temperatures (cold rooms outside etc.
• Ability to work overtime as needed.

Benefits

We offer competitive remuneration healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forwardthinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation.

We offer competitive salary an annual incentive bonus plan 401K with company match up to 6 tuition reimbursement and a range of other employee benefits! We foster an exciting company culture that encourages innovation forwardthinking and an outstanding career and development prospects. Come be a part of the team.

Apply today !