Job DescriptionInfosys is seeking a Senior CCM Consultant.You will anchor the engagement effort for assignments all the way from business process consulting and problem definition to solution design development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes deliverables. As a thought leader in your domain you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives client training inhouse capability building. You will have the opportunity to shape valueadding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Required Qualifications- Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 4 years of experience with Information Technology
- This position is based in Frisco TX or Alpharetta GA or Omaha NE or Berkeley Heights NJ or Coral Springs FL.The role may require travel and/or relocation.
- Possess at least 5 years of experience in endtoend CCM implementations primarily Quadient inspire OT Exstream and Smart Communication products.
- Possess strong Analytical and Communication skills
- Possess good Planning and Coordination skills
Preferred Qualifications- Overall 6 years of experience in IT and Consulting. Possess at least 5 years of experience in endtoend CCM implementations primarily Quadient inspire OT Exstream and Smart Communication products. Added Java experience is desirable
- Experience in Healthcare/Insurance/Banking domain
- Experience in reengineering print files like AFP PCLPS etc.
- Exposure to production support of print operations
- Exposure to working in AGILE environment (SAFe Agile)
- Relevant technical abilities including JIRA Kanban Confluence and SQL
- Work with project managers and leads to determine scope and priorities for product development cycles
- Possess a fundamental understanding of endtoend customer experience integration and dependencies.
- Lead manage and collaborate with crossfunctional teams business partners and stakeholder management for a product(s).
- Participate in successful planning design scheduling monitoring and implementation of a major legacy transformation
- Elicit and analyze of requirements for data mapping template layout design and post processing requirements coming up with high level and detailed design for corresponding CCM Product suite as per best practices
- Design and Configure applications migrate document generation and composition functionality from legacy systems to Modern CCM products like Quadient Inspire.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.
About UsInfosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Required Experience:
Senior IC