International Technical Support Analyst
International Technical Support Analyst
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$ 80000 - 100000
1 Vacancy
Job Description
Do you enjoy seeing data come to life or tell a storyAre you passionate about data integrity analysis and visualization Are you interested in supporting international programs for the federal government
Avid Core is seeking a International Technical Support Analyst with strong technical expertise in SharePoint and/or Power BI along with proven data analysis and visualization skills to support a federal government client in Washington D.C. We are looking for a detailoriented proactive professional who demonstrates initiative and consistently delivers progress and value to clients.
The position offers hybrid work flexibility working from a home location and client location with the expectation of attending meetingsat the client site in D.C.as required.
To Apply:Submit resumes and cover letters through this posting.Resumes and cover letters will be accepted until April 15 2025.
Salary Range:$80000$100000 based on experience and qualifications.
Responsibilities:
- Support the federal client with data analysis visualization and project management
- Coordinate closely with stakeholders to track and manage training requests programs and logistics
- Develop and maintains data and intake portals to include SharePoint and internal applications
- Create and manage dashboards in PowerBI to track capacity training requests and data that supports future planning
- Review current training documents and capabilities to facilitate program planning and reporting
- Identify and initiate solutions to improve data management and program efficiency
- Takes on other responsibilities as assigned
Qualifications/Skills:
- 25 years ofdata analytics and visualization experience
- Proficiency with the full Microsoft suite (Word Excel PowerPoint Outlook Teams and SharePoint)
- Proficiency with Microsoft PowerBI and SharePoint is required
- Exceptional editing and data analysis skills to ensure deliverables submitted to the client for final approval are errorfree
- Experience with WebEx Zoom and other virtual meeting platforms
- Ability to obtainpublic trustsecurity clearance is required
- Current top secret secret or U.S. Customs and Border Protection (CBP) public trust is a plus
- Experience supporting training or international affairs is a plus
Were looking for someone who is:
- Interestedin working with law enforcement agencies
- Ableto manage multiple highpriority tasks
- Capable of working independently and collaboratively in a deadlinedriven environment
- Able tomanage and followup on deadlines as well as to identify and recommend solutions and next steps
- Fun and energetic
Education:
- Bachelors degreepreferably inbusiness data science or similar field.
Benefits:
- Comprehensive health insurance
- Vision dental and shortterm and longterm disability
- 401K with employer match (after six months of employment)
- Federal and nonfederal paid holidays
- Flexible paid time off policy
- Generous bonus program based on firm and individual performance
- An opportunity to learn and grow in a welcoming and supportive environment with a fun team
Location:
This is a hybrid position. The candidate must be able to commute to the client location in Washington DC on a routine basis and be available for adhoc meetings.Candidates will be provided a computer however must have steady internet connection anda phone.
Accommodations:Avid Core is committed to supporting all qualified individuals. As part of this commitment we provide reasonable accommodations as needed. Contact to request an accommodation to participate in the job application and/or interview process.
Avid Core is an awardwinning small womanowned business headquartered in Northern Virginia with employees throughout the Washington D.C. metro area.We provide effective strategic communications program and project management publicoutreachand innovative marketing strategiesto public and private sector clients.Avid Core is an equal opportunity employer and operates a drugfree workplace.
Required Experience:
Manager
Employment Type
Full-Time
