Error Management
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Job Description
Error Management
Location:10100 Rabat
Error Management
Workplace: 10100 RabatWhat to expect:
- Responsible for an OEMs error management.
- Main interlocutor between OEM consortium and supplier in the ErrorTelcos.
- Monitoring of the error database (e.g. eliminate redundant tickets verify that error management timings are met etc.
- Distribution of the errors to be verified in each SW.
- Distribution to the FOs of the errors with Open Requests from the supplier
- Distribution to FOs of tickets opened by other areas
- Weekly distribution of errors to be clarified completed etc.
- Review that tickets are properly opened and have all the necessary information to be analyzed
Reporting on the status of errors - Management and maintenance of reports made with Business Objects
- Management of external complaints to infotainment (WiFa SoFa EG GQ customer complaints etc. and internal (Test Drives of dep. management group leaders etc.
- Performing relevant Howto (e.g. how to open tickets etc.
- Preparation and leadership of internal Errorround (HOT FIX)
- Prioritization/Escalation of errors to consortium and supplier
- Participation in OEM ErrorManagement forums of other areas
- Development of new test reports unifying different information sources (Capable to program in Visual Basic language)
What you bring along:
- Bachelors degree in Engineering Information Technology Computer Science Industrial Automation or a related field.
- Able to work in repetitive tasks (Error tracking)
- High Visual Basic programing skills databases link management also from SAP
- Medium level in Spanish is mandatory along with good English level.
- High communications skills (He/she will be in touch with a high number of roles Function Owners Project Leaders etc...
With more than 50 facilities in Europe the Bertrandt Group has been providing development solutions for the international automotive and aircraft industry since 1974. Every day more than 13 000 employees guarantee extensive know how and support our client (Manufacturer and OEM) with management design and industrialization solutions.
Bertrandt Technologie Morocco offers you opportunities in the automotive sector (body in white interior and exterior layout powertrain and electronics). Moreover we are also present in interdisciplinary field such as project management quality management supply chain/industrialization and validations.
What we offer:
- Responsible Tasks
- Mobile work
- Freedom to work independently
- Networking throughout the group
- Employee events
Contact:
Soumia Al Ouassaa Tel.:Contact:
Soumia Al Ouassaa Tel.:Employment Type
Full-Time
