IT Field Support EUC L2 - PermContract - Brisbane
IT Field Support EUC L2 - PermContract - Brisbane
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Job Description
Urgent requirement ofIT Field Support (EUCL2 Perm/ Contract Brisbane
Requirements
- Must respond to user requests for service; troubleshoot incidents and problems develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate
- Should be able to troubleshoot hardware/software issues with laptops and tablets
- Should have Knowledge of AD AAD & Windows 1011
- Manage the daytoday incidents and service requests resolving them promptly utilizing the ITSM tool of record
- Install and support Microsoft Office applications and Office 365 software and additional approved as needed software
- Perform basic PC network and mobility troubleshooting
- Support with creating editing and maintaining user accounts permissions and passwords in Office365/Azure
- Ability to work with Service Delivery and L3 Senior Engineers to solve the incident/request and interpret complex solutions and fixes Ability to identify problems and proactively suggest ways to improve processes as applicable
- Contribute to Knowledge Base content in line with writing styles and content guidelines
- Create / Maintain / appropriate User Guides and publish updates as needed
- Very Good Communication Skills
Duration: Permanent / 6Monthsand possible extension
Eligibility:Australian/NZ Citizens/PR Holders only
Email:
Employment Type
Contract
Key Skills
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