The Strategic Sourcing team operating within the Supply Chain Optimization Technologies (SCOT) organization is instrumental in securing global product diversity and availability. By combining advanced supply chain systems with extensive vendor partnerships they effectively manage the sourcing and procurement of millions of items across hundreds of product lines worldwide. The Supplier Performance and Chargebacks team specializes in vendor compliance and management focusing primarily on optimizing the inbound process through enhanced efficiency and accuracy. Their core mission involves eliminating vendorinjected defects simplifying vendor processes and overseeing all inboundrelated infractions and chargebacks that result from supply chain defects during the inbound process.
As a Manager in the supplier performance and chargeback space you will lead the development and evolution of strategic solutions to optimize Amazons supply chain defects identification and resolution processes. Your role will encompass developing a longterm product vision and roadmap that aligns with business objectives and customer needs while identifying and prioritizing key features to enhance defect detection accuracy and resolution efficiency. You will collaborate with engineering teams to design and implement automated systems leveraging data analytics to inform product decisions and measure impact through established KPIs for defect reduction and cost savings. Working crossfunctionally with engineering operations and vendor management teams youll communicate product vision roadmap and progress to leadership and stakeholders while designing intuitive workflows for defect identification refinement and resolution. The role involves developing and implementing strategies to drive user adoption and behavioral change at scale regularly gathering and incorporating user feedback to iterate on product features and staying informed about industry trends and emerging technologies in supply chain management. The ideal candidate will possess strong product management skills including user story creation backlog management and agile methodologies combined with a customercentric approach data analysis expertise and experience in supply chain or logistics technologies. Proven ability to deliver impactful products in a complex crossfunctional environment is essential.
Key job responsibilities
Key Responsibilities:
endtoend product development lifecycle and drive continuous improvement initiatives
and execute strategic product roadmaps with clear milestones aligned to business goals
data analytics to measure product performance and identify optimization opportunities
and maintain strong relationships with stakeholders across Retail Operations and Engineering teams
product optimization through user feedback and iterative feature enhancements
a culture of innovation and customercentricity across crossfunctional teams
product backlog prioritization and timely feature delivery with engineering teams
5 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Experience querying and manipulating data in SQL
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.