Content Designer -UX 5 years 414748
Content Designer -UX 5 years 414748
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purposedriven and futurefocused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.
SAP Business Network is the worlds largest businesstobusiness collaboration platform connecting people enterprises and business processes to foster resilient and sustainable growth.
Our goals in the User Experience team are to improve efficiency grow outcomes and increase resiliency while delivering on the product vision. To help us achieve this we are seeking a talented Content Designer to join our team and build a bestinclass user experience.
What youll do:
- Shape product direction:
- Understand business and customer goals to create impact.
- Analyze customer behaviors and create cohesive experiences.
- Suggest ideas and enhancements to improve the overall experience.
- Drive content design problems from ideation to .
- Deliver highquality content:
- Use data and feedback to inform content decisions.
- Create user journeys wireframes UX copy and information architecture.
- Identify opportunities for standardization and incorporate recommendations.
- Be a strong partner:
- Partner with crossfunctional teams to understand the problem space and solve complex problems.
- Develop implement and continuously iterate inapp guidance using WalkMe.
- Foster a culture of open communication and collaboration to ensure team and product success.
About you:
- Track record of content design excellence with a strong portfolio.
- Ability to think long and shortterm to meet product constraints.
- Clear communication skills and ability to present work to stakeholders.
- High curiosity and ability to solve problems through building relationships.
Key tasks:
- Design intuitive enjoyable product experiences.
- Partner closely with product designers to define user flows.
- Plan and write UX copy for various components including navigation error states and onboarding for both mobile and web experiences.
- Use empathy logic insights and data to inform content choices evaluate contents impact and push for improvements.
- Maintain and evolve content standards including voice and tone.
- Evangelize the value of UX content design UX research and product design.
Skills and experience:
- Fluent proficiency in American English.
- 5 years of professional UX writing experience.
- Experience with humancentered design methodologies.
- Experience in Cloud/SaaS or digital enterprise background.
- Experience developing products from 01 shipping marketplace and platform experiences.
- Degree in HumanComputer Interaction English Literature Design or related fields.
- Proficiency in Figma Mural WalkMe and other design tools.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in endtoend business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purposedriven and futurefocused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and wellbeing and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 414748 Work Area: SoftwareDesign and Development Expected Travel: 0 10 Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LIHybrid.
Employment Type
Full-Time
