Client Advocate Personal Lines Classification:SalaryExempt Job Type: Full Time Great job opportunity with a wellestablished Five Star Accredited Insurance Agency! Voted as one of the Best Agencies to Work for through the Insurance Journal. The Client Advocate plays a crucial role on our Personal Lines team working closely with clients and Account Managers to provide superior customer service. What youll do: - Be a sponge obtain comprehensive knowledge of all agency systems and processes
- Provide clients with industryleading customer service
- Work with the team and do whatever is needed to get the job done have a cando attitude
- Assist with Certificates of Insurance applications cancellations and other client needs
- Learn and master our CRM system Applied Epic
- Communicate with carriers via phone and email to problemsolve
What youll need: - Bachelors degree with interest in all things Insurance
- Ability to be flexible in the Small Business environment
- Selfmotivation and accountability to get the job done
- An eye for detail and great written and verbal communication skills
- Grit and organizational skills to complete detailed tasks
- Team player able to work with all levels of the organization effectively and efficiently
What We Offer: - Collaborative work environment
- WorkLife Balance
- Comprehensive timeoff package including paid vacation holidays sick and PTO
- Health Insurance Dental Vision 401K and more
- Opportunity for continuing education subsidized by DG
Deland Gibson Core Values: - We Work with Urgency
- We show Compassion
- We are LifeLong Learners
- We Have Grit
- We Innovate
About Deland Gibson: Established in 1900 Deland Gibson is a Massachusetts insurance agency that has thrived working as a trusted advisor for its client base. Through a handful of subtle name changes over the past century Deland Gibson has maintained its identity as an industryleading insurance and risk management advisor.
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