Business Systems Analyst - Salesforce

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012 Salsify helps brand manufacturers distributors and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally our products are shoppercentric frictionless and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust amplify product differentiation and assortments increase conversion rate improve profit margins and speed time to market.

Learn how the worlds largest brands including Mars LOreal CocaCola Bosch and GSK as well as retailers and distributors such as E.Leclerc Carrefour Metro and Intermarch use Salsify everyday to stand out on the digital shelf.

At Salsify we strive to embody an equitable diverse and inclusive company culture. We are united across countries levels tenures and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

About the Opportunity:

The Salsify Business Systems team is looking for a Business Systems Analyst to enhance manage and optimize our Salesforce instance and broader business systems ecosystem. This role is ideal for someone who loves solving real business problems through technology excels at working with stakeholders to understand their needs and builds thoughtful scalable solutions that drive impact.

Youll join a collaborative team of analysts administrators and developers who work closely together to support Salsifys gotomarket and customer teams. As a member of the team youll play a critical role in translating business needs into technical solutions guiding crossfunctional initiatives from discovery through delivery in a fastpaced evolving environment.

How Youll Make an Impact:

• Act as a trusted systems partner to business stakeholdersfacilitating discovery sessions gathering and documenting requirements and helping prioritize needs.
• Be a key contributor in the design customization and automation of Salsifys Salesforce instance.
• Implement integrate and support our broader tech stackincluding Salesforce Sales & Service Cloud Experience Sites (Customer and Partner Portals) CPQ Gainsight Kimble and more.
• Drive process improvement by identifying pain points and opportunities then delivering automation and system enhancements to address them.
• Collaborate crossfunctionally to gather business requirements develop scalable solutions and lead user acceptance testing and deployment.
• Partner with teams including Sales Customer Support Customer Success and Finance to ensure systems align with business needs.
• Maintain the accuracy consistency and integrity of key company data used for reporting and decisionmaking.
• Ensure data security and integrity within and across platforms.
• Support data governance and promote best practices for system usage and documentation.

Youll Enjoy This Job If You Have:

• 3 years in a Business Systems Analyst (BSA) or similar rolewith experience gathering requirements facilitating workshops writing user stories and managing stakeholder expectations.
• 2 years of experience as a Salesforce Administrator.
• A Salesforce Administrator certification (preferred but not required).
• Experience or interest in systems like CPQ Gainsight Kimble or other tools in the Salesforce ecosystem.
• A strong ability to engage business partners ask the right questions and translate complex needs into clear actionable solutions.
• High attention to detail with a focus on validating and testing your work thoroughly.
• Curiosity and adaptabilitya willingness to learn new systems tools and domains.
• A track record of strong time and project management skills.
• A process and datadriven mindset with an eye for operational improvement.
• Familiarity with sales customer success and support processesespecially in a B2B context.
• A teamfirst approach and the ability to collaborate and problemsolve across departments and levels.

#LIIA1 #LIRemote

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee onthejob effectiveness or leadership potential. Our hiring process involves recognizing a persons achievements subject matter expertise and passion not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply we would be happy to speak with you!

A member of Talent will be reaching out about next steps if we would like to move forward.

Salsifys mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsifys growth and earned the company numerous top workplace awards.

We are headquartered in Boston Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fastpaced environment with a team that values agility curiosity and passion we want to hear from you!

Please see ourCandidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact .