Assistant Spa Manager
Assistant Spa Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 67000 - 70000
1 Vacancy
Job Description
About Us:
Gurneys Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique effortlessly elegant experience for our guests.
Job Summary:
The Assistant Spa Manager will support the Spa Manager in overseeing the daily operations of the Seawater Spa. This role involves assisting with staff management service quality and ensuring smooth efficient operations. The ideal candidate will have a background in luxury hospitality a keen eye for detail and the ability to provide excellent customer service.
Key Responsibilities:
- Assist the Spa Manager in managing daily spa operations including scheduling staff supervision and guest services.
- Support spa therapists aestheticians and front desk staff ensuring consistent and highquality service delivery.
- Monitor inventory levels of spa products and supplies and coordinate with vendors as needed.
- Handle guest inquiries requests and service recovery in a professional and timely manner.
- Assist in training and developing spa staff to maintain a knowledgeable and skilled team.
- Help implement strategies to increase spa revenue and improve guest satisfaction.
- Ensure adherence to all health safety and sanitation regulations.
- Work with the marketing team to promote spa services special packages and events.
- Assist in tracking financial performance including sales expenses and profitability.
Qualifications:
- 2 years of supervisory experience in a spa or wellness environment with experience in luxury settings preferred.
- Familiarity with spa management software
- Strong leadership communication and organizational skills.
- Excellent customer service skills with the ability to handle guest concerns effectively.
- Knowledge of spa services products and current wellness trends.
- Ability to work flexible hours including evenings weekends and holidays.
- Certification in spa or wellnessrelated disciplines is a plus.
Physical Requirements:
- Ability to stand and walk for prolonged periods (up to 8 hours or more) throughout the spa and resort property.
- Frequent movement between treatment rooms reception and wellness areas.
- Ability to lift carry and move items up to 25 pounds (e.g. spa products linens promotional materials).
- Occasional assistance in moving light equipment or spa furniture.
- Frequent use of hands for handling products equipment and computer systems (POS booking software).
- Ability to perform light cleaning and organizational tasks.
- Clear vision to read schedules reports and product labels.
- Effective verbal communication to interact with guests and staff including active listening.
- Work in a spa setting with exposure to heat humidity (steam rooms saunas) and various scents (essential oils aromatherapy).
- Occasional exposure to cleaning products and chemicals in compliance with safety guidelines.
- Availability to work flexible schedules including evenings weekends and holidays as business needs dictate.
- Ability to handle guest concerns professionally and manage staff effectively in a fastpaced environment.
Compensation:
Gurneys Montauk is committed to fair and equitable pay practices. The compensation for this role is $67000$70000 per year presented in good faith based on market data experience and internal equity.
What We Offer:
At Gurneys Montauk we believe in taking care of our team just as we take care of our guests. We are proud to offer a comprehensive benefits package that reflects our commitment to your wellbeing and professional growth including:
- Comprehensive health dental and vision insurance for fulltime yearround employees
- Paid time off to relax recharge and enjoy life outside of work
- Exclusive employee discounts on resort accommodations dining and spa services
- Opportunities for professional development and longterm career advancement within our growing collection of properties
Equal Opportunity Employment Statement:
Gurneys Montauk Resort & Seawater Spa is an Equal Opportunity Employer. We do not discriminate based on race color sex sexual orientation gender identity national origin age disability or any other protected status.
We are committed to fair and equitable pay practices and the salary we present for this position is provided in good faith reflecting the expected duties responsibilities and required qualifications.
Required Experience:
Manager
Employment Type
Full-Time
