Campus Response Specialist

Position: Campus Response Specialist
Location: Redmond WA
Salary Range: $26.25/hour

JOB SUMMARY:
The Campus Response Specialist provides security services for the Microsoft campus to include foot and vehicle patrols. Responds to emergency and routine service calls as required and takes appropriate action. Completes all reports and documentation required. Assess risks and threats and takes appropriate action.

ESSENTIAL FUNCTIONS:
The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An Officer might or might not be required to perform all functions listed. Additional duties may be assigned and functions may be modified according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (nonessential) functions.
Officers are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
In performing functions duties or tasks Officers are required to know and follow safe work practices. Officers are required to be aware of company policies and procedures related to job safety including safety rules and regulations. Officers are also required to notify superiors of unsafe working conditions.
All functions or duties are to be carried out in an honest ethical and professional manner and in compliance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures Officers are required to request clarification or explanations from supervisors or authorized company representatives.
1. Enforces access control policy at all client facilities for client employees vendors visitors contractors and vehicles through the use of security devices bollards stanchions and barricades.
2. Utilizes excellent customer service customer relations and communications skills in dealing with client employees vendors visitors and contractors. Creates and maintains an atmosphere that is responsive courteous and respectful; presents a professional image of security department.
June 2022
3. Identifies clients vendors visitors and contractors in accordance with access control policies. Identifies suspicious or prohibited individuals materials vehicles or items and ensures that property removal is conducted in accordance with client standards. Defuses and manages confrontational aggressive or threatening people or situations through intervention that utilizes effective communication and other skills.
4. Responds to emergency and routine incidents including unauthorized incursions fire medical emergencies threat suspicious activities and people flooding hazardous materials and facilities issues. This requires frequent partnering with local emergency responders.
5. Performs risk and threat assessments and conducts security audits and reviews. Identifies indicators of workplace violence and takes appropriate action.
6. Prepares written and electronic logs and reports as required for site while entering information in appropriate computer systems. Collects complete information for detailed report and appropriate followup. Reads and comprehends reports and other printed materials.
7. Patrols assigned area on foot bicycle and/or vehicle while checking for unsafe conditions hazards unlocked doors security violations blocked ingress and egress mechanical problems and unauthorized persons; inspects buildings grounds and perimeters using appropriate equipment and protective gear. Climbs multiple flights of stairs and walks for extensive periods over multiple types of terrain. Clearly communicates all security issues using twoway radio telephone and email.
8. Protects evidence or scene of incident in the event of accidents emergencies or security investigations through use of barriers and signage. Utilizes knowledge of crime scene preservation to protect evidence.
9. Collects moves and/or witnesses destruction of confidential materials; identified actions for safeguarding and handling of client proprietary and classified information.
10. Stands guard at various posts for prolonged periods; sits and stands repeatedly at a stationary post.
11. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
12. Identifies security shortfalls via the organizational chain and offer suggestions for improving the security program.
13. Maintains documentation and follows standardized procedures.

MINIMUM QUALIFICATIONS AT ENTRY:
Additional qualifications may be specified and receive preference depending upon the nature of the position.

MINIMUM HIRING STANDARDS:
Must be at least 18 years of age.
Must have or willing to obtain a valid Washington State Drivers License
Must have a reliable means of communication (i.e. cellphone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the United States.
Must have the ability to speak read and write English.
Must have a High School Diploma or GED.
Must be willing to participate in the Companys and Clients preemployment screening process including drug screen and background investigation.

EDUCATION/EXPERIENCE:
A high school diploma is required. Work experience in the security industry public service (police fire) or military is desired.
June 2022

COMPETENCIES (as demonstrated through experience training and/or testing):
Must be able to meet and continue to meet any applicable state county and municipal licensing requirements for Security Officers.
Must successfully complete classroom and on the job training.
Must be able to meet and continue to meet requirements for specific skills certifications or authorizations specified for the assigned accounts.
Oral and written communications skills. Must be able to read write and understand English.
Knowledge of security operations and procedures.
Must possess a valid drivers license for state of assignment and insurable driving record.
Capable of learning a variety of security and safety devices and controls.
Basic computer skills are required.
Excellent customer service skills with results orientation.
Ability to track and maintain schedule assignments.
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to act effectively without immediate supervision in making judgments regarding site policy and procedures in the absence of supervision and to follow up on actions taken.
Ability to be a highly effective team member and to work with little or no direct supervision.
Ability to write routine correspondence including logs and reports.
Ability to interact effectively at various social levels and across diverse cultures.
Ability to be an effective leader and member of project teams.
Ability to take initiative and achieve results.
Ability to carry out multiple assignments concurrently.
Ability to adapt to changes in the external environment and organization.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:
With or without reasonable accommodation requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands the demands of the job include:
Maintaining composure in dealing with authorities executives clients staff and the public occasionally under conditions of urgency and in pressure situations.
May be exposed to stressful situations such as challenging individuals who are in or approaching an unauthorized area.
May be required to work varied hours of the day or night weekends holidays and overtime without advance notice.
Required ability to handle multiple tasks concurrently.
Seeing hearing speaking and writing clearly in order to communicate with employees and clients observe and report incidents and direct others.
Frequent climbing of enclosed ladder and while on ladder lifting roof hatch of up to 40 pounds.
Occasional running to respond to incidents and emergencies.
Occasional reaching with hands and arms stooping kneeling crouching and crawling.
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
May be exposed to or required to handle sensitive and confidential information.
On occasion may be required to perform stressful and physical activity.
Frequent lifting and/or moving up to 20 pounds occasional lifting and/or moving up to 50 pounds and additional lifting and/or moving ability as might be required for the assigned site.
June 2022
Occasional pulling of a chain to lift a shipping and receiving door; occasional pushing and pulling of a roller gate.
Must undergo and meet company standards for background and reference checks controlled substance testing and behavioral selection survey.
Ability to handle multiple tasks concurrently.
Handling and being exposed to sensitive and confidential information.
May require regular use of vehicle and frequent travel in the performance of duties.
Regular talking and hearing.
Walking reaching with hands and arms stooping kneeling crouching and crawling.
Close vision distance vision and ability to adjust focus.
Responding on an oncall basis to emergencies and incidents at all hours.

Medical Dental Vision Life AD&D & Disability Insurance Plus 401K Options
Sick Days 1 hour accrued every 40 hours worked
Paid Time Off 1 hour accrued for every 40 hours worked
Paid Family Leave up to 12 weeks a year in accordance with State law
Weekly Pay
Employee Referral Program
Virtual Medical Appointments With Telemedicine
Discounts On Childcare Vehicles Electronics Cell Phone Plans Travel & More!
Free Uniforms & Paid Training
Pet Daycare Discounts
Employee Assistance Program & So Much More!

EOE/AAP M/F/D/V